At a Glance
- Tasks: Lead the operational lifecycle of enterprise integration services and drive continuous improvement.
- Company: Join RX, a global leader in events and exhibitions with a commitment to inclusivity.
- Benefits: Enjoy flexible working hours, wellbeing initiatives, and study assistance.
- Other info: Great career growth opportunities in a supportive and innovative team.
- Why this job: Make a real impact by solving complex technology challenges in a dynamic environment.
- Qualifications: Experience with enterprise integration technologies and strong stakeholder management skills.
The predicted salary is between 60750 - 74250 £ per year.
Are you passionate about delivering reliable, enterprise-scale integration services that enable business success? Do you enjoy leading operational excellence, driving continual improvement, and collaborating across teams to solve complex technology challenges?
About our Team
The role resides within the Global Technology Operations team, where you will be part of a wider Enterprise Application Services team delivering Service Ownership for our integrated platform providing Digital, Sales, Finance & Marketing solutions. Collaboratively, the team drives continuous operational improvements & an excellent customer experience.
About the Role
We are seeking an Enterprise Integrations Service Owner to own and lead the operational lifecycle of enterprise integration services. This role is responsible for ensuring integration platforms remain secure, resilient, and high performing while working closely with stakeholders, suppliers, and cross-functional teams to support business-critical services and digital transformation initiatives.
Responsibilities
- Own the operational lifecycle of enterprise integration services
- Ensure integration platforms meet agreed service levels, availability, performance, and security standards
- Lead incident, problem, change, and release management activities for integration services
- Drive root cause analysis and implement preventative improvements
- Develop and maintain service roadmaps, operational standards, and governance processes
- Manage relationships with internal stakeholders, third-party suppliers, and managed service providers
- Monitor platform health, capacity, performance, and resilience
- Support project delivery through operational readiness reviews and transition into service
Requirements
- Strong operational knowledge of enterprise integration technologies such as MuleSoft Anypoint Platform, Google Apigee API Management, Oracle SOA Suite, Oracle Data Integrator (ODI), Oracle Internet Directory (OID), SQL Server Integration Services (SSIS), and Microsoft .NET integration technologies
- Experience owning and operating critical enterprise integration services, including incident, problem, change, and release management
- Knowledge of enterprise integration architecture, API management, middleware administration, identity services, cloud and hybrid integration environments, and monitoring tools
- Experience working within large, complex enterprise environments and supporting digital transformation programmes
- Knowledge of DevOps practices, CI/CD pipelines, Infrastructure as Code, automation tooling, and cloud platforms such as AWS or Oracle Cloud
- Strong stakeholder management, communication, and supplier management capabilities
- Analytical problem-solving skills with strong attention to detail and the ability to prioritise effectively in a fast-paced operational environment
Relevant ITIL, Oracle, MuleSoft, Microsoft, or API platform certifications are advantageous.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Enterprise Integrations Service Owner employer: RELX
RELX is an excellent employer that values its employees by fostering a collaborative and inclusive work culture in the vibrant setting of Greater London. With generous holiday allowances, health screening benefits, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to meaningful customer relationships in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Integrations Service Owner
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what RELX values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges RELX might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at RELX!
✨Direct Apply to RELX
Let's not forget to apply directly through the RELX website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Enterprise Integrations Service Owner
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at RELX.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at RELX. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at RELX
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
