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- Tasks: Manage order validation in Salesforce and ensure accurate billing.
- Company: Join LexisNexis Risk Solutions, a leader in risk management information.
- Benefits: Generous holiday, health benefits, wellbeing programs, and learning resources.
- Other info: Flexible work environment with excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in risk solutions.
- Qualifications: Experience with Salesforce and strong multitasking skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About the Business
LexisNexis Risk Solutions is a leader in providing essential information that helps customers across industries and government predict, assess and manage risk. Combining cuttingâedge technology, unique data and advanced analytics, Risk Solutions provides products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of the RELX Group, a global provider of information and analytics for professional and business customers across industries.
About the Team
Our International Fulfilment team is responsible for the sales order processing and product fulfilment for an internationally based sales team. We handle orders from the point of submission in Salesforce.com through to invoicing. We create billing for the contracts to ensure accurate product fulfilment, invoicing, and timely revenue recognition.
About the Role
You will be responsible for the order validation process in Salesforce.com up until invoicing. You will work as a member of the International Fulfilment team ensuring workflows are maintained in keeping with established audit requirements. You should be able to prioritise multiple tasks while managing your own workload to ensure ongoing success.
Responsibilities
- Taking ownership of the order validation process in Salesforce.com all through to invoicing
- Working within established KPIâs ensuring accuracy for all quotes to deliver accurate billing and revenue recognition
- Establishing relationships with relevant Sales personnel and other internal stakeholders to ensure governance for order entry, data integrity of CRM and billing systems
- Collaborating with Fulfilment team to ensure workflows and best practice are maintained in line with established audit requirements
- Establishing solid working relationships with all Fulfilment teams to ensure consistency of first class support for all International LNRS customers
Requirements
- Be able to multi-task effectively within agreed upon deadlines whilst managing own workload
- Have the ability to work well under pressure and deadlines whilst being flexible
- Display excellent attention to detail and critical thinking
- Have excellent working knowledge of Salesforce or similar CRM system
- Be proficient in using Microsoft Office package
- Have a positive, collaborative mindset and a desire to deliver real business value to our customers
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Account Support Analyst in East Grinstead employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Support Analyst in East Grinstead
â¨Tip Number 1
Network like a pro! Reach out to current employees at LexisNexis Risk Solutions on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
â¨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with Salesforce.com and think of examples from your past experiences that showcase your attention to detail and ability to multi-task.
â¨Tip Number 3
Show off your collaborative spirit! During interviews, highlight times when youâve worked well with teams or built relationships with stakeholders. This is key for the Account Support Analyst role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the team!
We think you need these skills to ace Account Support Analyst in East Grinstead
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Support Analyst role. Highlight your experience with Salesforce and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, include examples in your application that demonstrate your ability to manage data accurately. We love candidates who can spot the little things that make a big difference!
Be Yourself: Let your personality shine through in your application! Weâre looking for a positive, collaborative mindset, so donât be afraid to show us who you are and how you approach challenges. Authenticity goes a long way with us.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves. We canât wait to hear from you!
How to prepare for a job interview at RELX
â¨Know Your Salesforce Inside Out
Since the role heavily involves Salesforce.com, make sure you brush up on your knowledge of the platform. Familiarise yourself with its order validation processes and how to navigate it efficiently. Being able to discuss specific features or past experiences using Salesforce will show that you're ready to hit the ground running.
â¨Demonstrate Your Multi-Tasking Skills
The job requires juggling multiple tasks under pressure, so be prepared to share examples from your past where you've successfully managed competing priorities. Think of a time when you had tight deadlines and how you organised your workload to meet themâthis will highlight your ability to thrive in a fast-paced environment.
â¨Build Rapport with the Team
Establishing relationships with sales personnel and other stakeholders is key. During the interview, express your enthusiasm for collaboration and teamwork. You might even want to mention how youâve built strong working relationships in previous roles, as this will demonstrate your commitment to providing first-class support.
â¨Showcase Your Attention to Detail
Given the importance of accuracy in billing and revenue recognition, be ready to discuss how you ensure precision in your work. Share specific strategies you use to maintain attention to detail, such as double-checking your work or using checklists, to reassure the interviewer that you take quality seriously.