At a Glance
- Tasks: Provide top-notch support and manage consumer concerns with a focus on quality communication.
- Company: Join RELX, a leading company dedicated to consumer satisfaction.
- Benefits: Enjoy country-specific benefits and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a collaborative team.
- Why this job: Make a difference by helping consumers and ensuring data integrity.
- Qualifications: Strong customer service skills and understanding of GDPR required.
The predicted salary is between 30000 - 40000 £ per year.
RELX is seeking a Consumer Support Analyst in Barry, UK, to provide first-point contact support and address consumer concerns effectively. The role involves managing case processes, collaborating with colleagues, and ensuring quality communication.
The ideal candidate should have excellent customer service skills, experience in a KPI/SLA driven environment, and a strong understanding of GDPR.
Benefits include country-specific options.
Customer Support & Data Integrity Analyst in Barry employer: RELX
RELX is an excellent employer that values its employees by fostering a collaborative and inclusive work culture in the vibrant setting of Greater London. With generous holiday allowances, health screening benefits, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to meaningful customer relationships in the SaaS industry.
