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- Tasks: Manage client accounts in Banking, Payments, and Lending while building strong relationships.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and innovative solutions.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by solving complex risk problems for top clients.
- Qualifications: Experience in account management and a knack for building long-term client relationships.
- Other info: Be part of a high-performance sales team in a rapidly growing global company.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager
Location: London office – Bishopsgate (hybrid / three days a week in the office)
About the business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
You can learn more about LexisNexis Risk at the link below: https://risk.lexisnexis.com/
About the team
Are you looking to join an industry-leading sales organisation?
Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers\’ ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.
About the role
We are seeking a motivated and detail-oriented Account Manager to join our team. In this role, you will serve as the main point of contact for a portfolio of clients in the Banking, Payments and Lending industries. You will build strong client relationships, manage project timelines, and collaborate with internal teams to deliver high-quality solutions.
You’ll be responsible for:
- Serve as the primary point of contact for assigned client accounts.
- Develop and maintain long-term relationships with clients.
- Understand client needs and objectives, and propose tailored solutions.
- Coordinate with internal teams (sales, marketing, product, strategy) to ensure client satisfaction.
- Prepare reports on account status, including insights, performance metrics, and forecasts.
- Address client issues and resolve problems in a timely and effective manner.
- Identify new business opportunities with existing clients (upselling/cross-selling) and work with new business to deliver.
- Monitor industry trends and competitors to inform client strategy.
Qualifications:
- Proven experience as an Account Manager, Client Services Manager, or similar role, and a proven track record at managing, retaining, and growing revenue in a data as a service / SaaS / tech environment.
- Able to establish strong, long-term customer relationships while capturing high-value growth opportunities.
- Comfortable going high & wide within organizations you manage and connect with new stakeholders.
- Comfortable to lead with insight and develop an understanding of customer workflows and customer value.
- Able to maintain high-quality customer engagement through phone, email, social media, and onsite visits and should be travelling to targeted clients each month.
- Record client engagement and communication on a CRM.
- Willing to collaborate with all business functions locally and globally to support our go-to-market outreach.
- Experience in the Technology, Banking, Payments or Lending sector is a bonus.
Culture and benefits
Learn more about the LexisNexis Risk team and how we work: https://risk.lexisnexis.com/.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Account Manager - Banking, Payments and Lending employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Banking, Payments and Lending
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Banking, Payments, and Lending sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you’re chatting with potential employers or networking contacts, share insights about industry trends or challenges. This not only demonstrates your knowledge but also positions you as a valuable resource in the field.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the Account Manager role. It shows you’re genuinely interested and keeps you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Account Manager - Banking, Payments and Lending
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client relationships and any relevant achievements in the Banking, Payments, or Lending sectors. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at LexisNexis Risk Solutions. Let us know what makes you the perfect fit for our high-performance sales team.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've successfully resolved client issues in the past. We love candidates who can think on their feet and provide tailored solutions to complex problems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at LexisNexis Risk Solutions!
How to prepare for a job interview at RELX
✨Know Your Client
Before the interview, dive deep into understanding LexisNexis Risk Solutions and their offerings in the Banking, Payments, and Lending sectors. Familiarise yourself with their solutions for risk assessment and how they help clients tackle issues like fraud and credit risk. This knowledge will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Relationship Skills
As an Account Manager, building strong client relationships is key. Prepare examples from your past roles where you've successfully managed client accounts, resolved issues, or identified growth opportunities. Highlighting these experiences will demonstrate your ability to maintain long-term relationships and drive revenue growth.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in the Banking, Payments, and Lending industries. Be prepared to discuss how these trends impact client strategies and how you can leverage this knowledge to provide tailored solutions. This will position you as a knowledgeable candidate who can add value to their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, company culture, and how success is measured in the Account Manager role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.