At a Glance
- Tasks: Lead high-performing teams to deliver top-notch online registration for exciting events.
- Company: Join RX Global, a leader in creating unforgettable event experiences.
- Benefits: Enjoy flexible hours, wellbeing initiatives, and opportunities for personal growth.
- Other info: Be part of a diverse team with excellent career advancement opportunities.
- Why this job: Make a real impact by driving operational excellence and enhancing customer experiences.
- Qualifications: Experience in project management and leading technical teams is essential.
The predicted salary is between 45000 - 55000 £ per year.
- This is a fixed term contract until Jan 2028**
- This is a fixed term contract until Jan 2028**
Are you passionate about leading high-performing teams and delivering operational excellence at scale?
Do you thrive on driving quality, stakeholder collaboration, and continuous improvement while ensuring outstanding customer experiences?
About Our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events.
Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About The Role
As a leader within our Product Success function, you will empower teams to deliver consistent, high-quality online registration outcomes across a portfolio of events.
Combining people leadership with technical and operational oversight, you will ensure registration systems are configured accurately, operate reliably and are supported by robust quality controls, while driving continuous improvement across our registration operations.
Responsibilities
- Empower the team to deliver consistent, high-quality registration outcomes across all events.
- Ensure standards, controls, and best practices are consistently applied.
- Champion operational excellence through performance monitoring and continuous improvement initiatives.
- Oversee the configuration, testing, and governance of registration systems.
- Manage technical accuracy, identify risks, and ensure timely issue resolution.
- Lead stakeholder engagement and alignment throughout project delivery.
- Drive customer and stakeholder satisfaction by managing escalations effectively.
- Ensure operational processes are robust, scalable, and aligned with business objectives.
Requirements
- Experience managing risks and ensuring operational reliability.
- Strong project management and organisational capabilities.
- Effective communication and leadership skills with a focus on team development and engagement.
- Experience leading a system configuration, digital operations, web production or similar technical delivery team.
- Practical understanding of system configuration, testing, quality assurance and issue resolution.
- Experience working with online registration, CMS, e Commerce or comparable digital platforms.
- Experience within event registration or registration technology would be highly desirable.
- Strong stakeholder management skills, with the ability to translate business requirements into effective technical solutions
- Work in a Way That Works for You
We promote a healthy work/life balance across the organisation.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations.
With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually.
RX is committed to creating an inclusive work environment for all our people.
RX empowers businesses to thrive by leveraging data-driven insights and digital solutions.
RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
For more information, visit http://www. rxglobal. com
We know your well-being and happiness are key to a long and successful career.
We are delighted to offer country specific benefits.
Click here to access benefits specific to your location.
Registration Lead, Product Success - FTC until Jan 2028 employer: Relx Plc
At RX Global, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Cloud DevOps Engineer in Richmond, London, you will enjoy flexible working hours, opportunities for professional growth, and the chance to work with cutting-edge AI automation technologies. Our commitment to innovation and collaboration ensures that you will be part of a team that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Registration Lead, Product Success - FTC until Jan 2028
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Relx Plc. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Relx Plc.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Relx Plc.
We think you need these skills to ace Registration Lead, Product Success - FTC until Jan 2028
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Relx Plc and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Relx Plc
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Relx Plc will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Relx Plc.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Relx Plc.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Relx Plc. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
