Customer Support Team Lead - Drive Service Excellence in Cardiff

Customer Support Team Lead - Drive Service Excellence in Cardiff

Cardiff Full-Time No working from home possible
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LexisNexis Risk Solutions is seeking a Technical Support Team Manager in Cardiff to lead a high-performing team, own day-to-day delivery, and drive continuous service improvement. You will work across Product, Technology and Sales to ensure premier customer outcomes and timely incident resolution.

The role focuses on developing strong stakeholder relationships, using data-driven insights to improve customer experience, and fostering a collaborative, accountable culture.

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Contact Details:

Relx Plc Recruitment Team