LexisNexis Risk Solutions in Cardiff is seeking a Customer Support Team Lead to own both day-to-day delivery and strategic continuous improvement within the Customer Support function.
You will lead a high-performing team, support customer requests, and drive service excellence while collaborating with Product, Technology, Sales and other operational teams to deliver outstanding outcomes for clients.
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Customer Support Team Lead: Drive Service Excellence in Cardiff employer: RELX International
Elsevier is an exceptional employer, offering a dynamic work environment where innovation meets purpose. As a leader in research analytics, we provide our employees with ample opportunities for professional growth, a strong focus on work-life balance, and a culture that values collaboration and creativity. Join us in shaping the future of research while enjoying benefits like flexible working hours, wellbeing initiatives, and support for continuous learning.
