At a Glance
- Tasks: Manage and grow client relationships while driving new business in the aviation sector.
- Company: Dynamic company focused on strategic partnerships in the airline industry.
- Benefits: Generous holiday, health benefits, wellbeing programs, and extensive learning resources.
- Other info: Hybrid work model with opportunities for international travel and community engagement.
- Why this job: Shape solutions and influence key stakeholders in a thriving customer-focused environment.
- Qualifications: 5+ years in revenue roles with European Airlines and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
This role requires regular travel internationally to meet in person with key clients. Are you passionate about building strategic partnerships and driving growth in the aviation industry? Do you thrive in a customer-focused environment where you can shape solutions and influence senior stakeholders?
About the Role: As a Strategic Account Manager, you will manage and grow a portfolio of existing customers while developing new business opportunities across your territory. You’ll focus on building strong relationships, understanding customer challenges, and delivering solutions that create measurable value. This role combines account development with proactive new business generation to support ongoing growth.
Responsibilities
- Manage a portfolio of clients to optimise satisfaction, engagement, retention and growth
- Drive new business sales by acquiring new logo clients
- Build and deliver short- and medium-term territory and account plans to maximise revenue
- Identify customer challenges and collaborate internally to deliver effective solutions
- Communicate Cirium’s products and services aligned to customer business objectives
- Understand client requirements, purchasing processes, and decision-making dynamics
- Arrange and lead meetings with clients and prospects (in person and virtually)
- Maintain accurate records using Salesforce.com and other sales tools
Requirements
- 5+ years of experience in a revenue generating role with European Airlines.
- Strong understanding and practical application of value-based selling
- Experience in strategic account management or similar roles in aviation, SaaS, or information services
- Track record of delivering growth and consistently exceeding targets
- Ability to communicate a clear future vision to customers and stakeholders
- Capability to quickly understand complex data and technology solutions
- Strong communication, relationship-building, and customer focus
- Collaborative team player with effective internal communication skills
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers, and private medical benefits
- Wellbeing programs and life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel season ticket loan and Electric Vehicle Scheme
- Optional dental insurance
- Maternity, paternity, and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support charities and causes that matter to you
- Employee resource groups with dedicated volunteering time
- Access to extensive learning and development resources
- Employee discounts through the Perks at Work scheme
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Strategic Account Manager, Airlines employer: RELX INC
As a Strategic Account Manager at our London Wall office, you will join a dynamic and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as a competitive pension scheme, extensive learning resources, and opportunities for community engagement, we empower our employees to thrive both personally and professionally while making a meaningful impact in the aviation industry.
