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- Tasks: Lead UX research strategy and drive impactful insights for product development.
- Company: Join a global leader in information and analytics, making a difference in healthcare and research.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Why this job: Shape the future of user experience and influence product strategies at a top-tier organisation.
- Qualifications: Extensive UX research experience and strong leadership skills required.
- Other info: Be part of a culture that values innovation, learning, and continuous improvement.
The predicted salary is between 80000 - 130000 £ per year.
About the role
The Senior Director, UX Research has overall responsibility for the UX Research community and research strategy across the organization. This role sets the direction for high-impact research initiatives, partners closely with senior leaders and product teams, and ensures that robust, data-driven insights shape product and business strategy. The role also acts as a visible advocate for user-centred thinking internally and externally, and reports directly to the Chief Design Officer.
Responsibilities
- Define and own the overall UX Research strategy, aligned to company and product objectives.
- Lead and govern UX research across the organization, ensuring high standards of quality and impact.
- Partner with Product, Design, and Visual leadership to influence product strategy and roadmap decisions.
- Champion user and customer needs at senior leadership level and across the wider organization.
- Oversee the delivery of complex, high-impact research programmes addressing strategic business challenges.
- Use data, insights, and testing outcomes to inform decisions, priorities, and future strategy.
- Build, develop, and deploy research teams with complementary skills to maximize effectiveness and learning.
- Establish and track research KPIs, identifying gaps and introducing new methods or tools where needed.
- Represent UX Research internally and externally, including at industry events and leadership forums.
- Commission and manage external research partners and agencies as required.
Requirements
- Extensive experience leading UX Research at scale within complex, product-led organizations.
- Deep expertise in qualitative and quantitative research methodologies and their practical application.
- Proven ability to influence senior stakeholders and translate insights into business and product impact.
- Strong strategic thinking skills, with experience tackling complex and ambiguous problem spaces.
- Demonstrated people leadership experience, including coaching, mentoring, and capability building.
- Experience collaborating closely with Product, UX Design, and Engineering teams.
- Strong data literacy, with experience defining metrics and using evidence to guide decision-making.
- Familiarity with modern UX research tools and platforms (e.g., Qualtrics, UserTesting, Lookback).
- Ability to communicate clearly and persuasively with diverse audiences, from practitioners to executives.
- Track record of fostering a culture of learning, innovation, and continuous improvement.
About the business
A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on its publishing heritage, the company combines quality information and vast data sets with analytics to support visionary science and research, health education, interactive learning, and exceptional healthcare and clinical practice.
Compensation
U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates.
Equal Opportunity Employer
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Senior Director UX Research employer: RELX INC
Contact Detail:
RELX INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director UX Research
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best UX research projects. Make sure it’s easy to navigate and visually appealing, as this reflects your design sensibility.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to discuss how your research has influenced product strategy and decision-making in past roles. We want to hear about your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Director UX Research
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Director, UX Research role. Highlight your experience in leading UX research and how it aligns with our mission at StudySmarter. We want to see how your skills can directly impact our product strategy!
Showcase Your Leadership Skills: Since this role involves people leadership, don’t forget to mention your experience in coaching and mentoring teams. We love seeing examples of how you've built effective research teams and fostered a culture of learning and innovation.
Demonstrate Data-Driven Decision Making: We’re all about using data to inform decisions, so be sure to include specific examples of how you’ve used insights and metrics to shape product strategies in your previous roles. This will show us that you can bring that same approach to StudySmarter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RELX INC
✨Know Your UX Research Strategy
Before the interview, make sure you have a solid understanding of your own UX research strategy. Be ready to discuss how you would define and own this strategy in alignment with the company's objectives. Think about specific examples from your past experience that demonstrate your ability to lead high-impact research initiatives.
✨Showcase Your Leadership Skills
As a Senior Director, you'll need to demonstrate strong people leadership skills. Prepare to share examples of how you've built and developed research teams in the past. Highlight your coaching and mentoring experiences, and be ready to discuss how you foster a culture of learning and innovation within your teams.
✨Prepare for Stakeholder Engagement
You'll be influencing senior stakeholders, so practice articulating insights clearly and persuasively. Think about how you've translated research findings into actionable business strategies before. Be prepared to discuss how you would champion user needs at the leadership level and across the organisation.
✨Familiarise Yourself with Tools and Metrics
Brush up on modern UX research tools and platforms like Qualtrics and UserTesting. Be ready to discuss how you've used data and metrics to inform decision-making in your previous roles. This will show that you're not only experienced but also data literate, which is crucial for this position.