Preprints Community Engagement Manager

About our Team

Our team plays a key role in advancing the visibility, accessibility, and impact of research. By leveraging digital channels, social media, and web technologies, we help researchers discover, share, and engage with the latest scientific content. We support awareness, engagement, submissions, and community growth across our preprint server, ensuring research reaches the right audiences at the right time. Through audience insights, strategic communications, platform optimisation, and data-driven decision-making, we continuously strengthen our digital presence and support the global dissemination of research.

About the Role

SSRN is Elsevier’s preprint server. This role will help shape and communicate SSRN’s brand, positioning, and community engagement strategy. You will work across marketing, communications, policy, and stakeholder engagement activities, helping researchers, authors, and readers understand the value of SSRN while strengthening its visibility, reputation, and impact across diverse research communities. SSRN is undergoing a strategic refocus on becoming a world-class preprint server. We are developing new policies to improve trust and transparency and we wish to communicate these policies to our communities. Further, we have ambitions to grow, for example, in China, and outreach will be an important part of that goal.

Responsibilities

• Support the development and consistent application of SSRN's public positioning, communicating what makes SSRN distinct and relevant to its different audiences.
• Work with the Director and leadership team to develop and support plans around rebranding, with the goal of increasing SSRN's visibility and relevance across its growing range of communities.
• Play an active role in communicating the differences between preprints and journal articles clearly and consistently, helping authors and readers understand the value and purpose of each.
• Collaborate with the Policy & Partnerships Manager to promote and amplify SSRN's partnership activity, policy developments, and strategic initiatives externally.
• Act as SSRN's representative in conversations with Elsevier's central STMJ marketing team on shared initiatives including Elsevier.com copy, Researcher Academy content, customer lifecycle emails, and paid social.
• Maintain active relationships across the full range of communities SSRN serves and keep them informed of platform developments, policy changes, and relevant updates.
• Manage SSRN's daily social media presence across LinkedIn, X, Bluesky and other relevant channels via Sprinklr.
• Run the editorial calendar for the SSRN blog, including commissioning, writing, and publishing content while monitoring performance and community sentiment.

Requirements

• Experience developing and applying brand, positioning, or communications strategies across multiple audiences.
• Strong written and verbal communication skills with the ability to explain complex concepts clearly and consistently.
• Experience managing social media channels and creating engaging content for professional or academic audiences.
• Ability to build and maintain relationships with diverse stakeholder groups and communities.
• Experience planning and delivering marketing, communications, or engagement initiatives.
• Strong organisational skills with the ability to manage multiple priorities and editorial calendars.
• Analytical mindset with the ability to use performance insights to inform content and communication strategies.
• Collaborative approach and experience working across cross-functional teams, with a preference for experience in the publishing or preprint landscape.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country-specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.