At a Glance
- Tasks: Build strong relationships with partners and drive their success through engagement strategies.
- Company: Join LexisNexis Risk Solutions, a global leader in risk and fraud solutions.
- Benefits: Competitive salary, clear career pathways, and access to learning resources.
- Other info: Enjoy a flexible hybrid working model and opportunities for professional growth.
- Why this job: Make a real impact in a collaborative team focused on partner success.
- Qualifications: Experience in account management and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you passionate about building strong client relationships and driving meaningful growth? Would you like to join a global leader in risk, fraud, and identity solutions?
About the Team
At LexisNexis Risk Solutions, we partner with organisations to solve some of the world’s most complex risk challenges. Our team works at the forefront of fraud prevention, identity verification, and financial crime compliance, delivering solutions that help customers grow, improve efficiency, and enhance customer experiences.
You’ll be joining a high-performing, collaborative sales team that’s focused on delivering value through strong partnerships and long-term customer success.
About the Role
We’re looking for a Partner Success Manager to support and grow our partner channel, which represents a significant portion of our overall business. This is a relationship-focused role where you will manage a portfolio of strategic partners, ensure successful adoption of our solutions, drive retention and growth. You’ll work closely with Partner Business Development Managers to support both existing relationships and new opportunities. This is an excellent opportunity for a motivated, early-career professional looking to build a long-term career in account management within a global organisation.
Responsibilities
- Build and maintain strong, trusted relationships with partners
- Drive partner success through adoption, engagement, and retention strategies
- Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
- Support onboarding, training, and ongoing partner enablement
- Identify opportunities for upselling and cross-selling (in partnership with BDMs)
- Act as a central point of coordination between partners and internal teams
- Prepare presentations, reports, and partner engagement materials
- Manage day-to-day partner requests, including onboarding and administrative processes
- Collaborate with sales, product, and operations teams to ensure seamless partner experience
- Occasional travel
Requirements
- Proven experience in account management, customer success, or partner management (approx. 2–4 years)
- Strong ability to build and maintain lasting client relationships
- Excellent communication and stakeholder management skills
- Comfortable balancing client-facing activity with administrative responsibilities
- Ability to work independently and manage multiple priorities
- Strong problem-solving mindset with a proactive approach
- Experience in SaaS, technology, or risk-related industries is highly regarded
- Exposure to partner or channel ecosystems is advantageous
- Familiarity with CRM tools (e.g. Salesforce) preferred
Work in a way that works for you
We promote flexibility and a healthy work-life balance. This role is for our office in Frankfurt with a hybrid working model (typically 2 days in the office), alongside opportunities to engage with partners both virtually and face-to-face.
Benefits
- Competitive salary and incentive structure.
- Clear career development pathways across sales and account management.
- Access to learning and development resources.
- Global benefits and wellbeing initiatives.
- Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Visit to access benefits specific to your location.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Partner Success Manager (m/f/d) in London employer: RELX INC
At LexisNexis Risk Solutions, we pride ourselves on fostering a dynamic and inclusive work environment that prioritises employee growth and well-being. As a Partner Success Manager in our Frankfurt office, you'll benefit from a competitive salary, clear career development pathways, and a flexible hybrid working model that promotes a healthy work-life balance. Join our collaborative team and be part of a global leader dedicated to solving complex risk challenges while enjoying access to extensive learning resources and wellbeing initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Success Manager (m/f/d) in London
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like RELX INC.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to RELX INC's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Partner Success Manager (m/f/d) in London
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at RELX INC
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
