Global Solutions Director, Customer Success Strategy London
Global Solutions Director, Customer Success Strategy London

Global Solutions Director, Customer Success Strategy London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategy for customer success across global regions and enhance client engagement.
  • Company: Global data and analytics organisation with a focus on innovation.
  • Benefits: Hybrid work model, extensive benefits, and opportunities for professional growth.
  • Why this job: Drive impactful strategies and lead a high-performing team in a dynamic environment.
  • Qualifications: Strategic leadership experience and exceptional communication skills required.
  • Other info: Join a collaborative team and influence cross-functional initiatives for growth.

The predicted salary is between 43200 - 72000 £ per year.

A global data and analytics organization is seeking a Global Solutions Consultants Director to drive strategy across EMEA, Americas, and APAC for various products. This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement.

The ideal candidate will possess strategic leadership experience and the ability to influence cross-functional initiatives, driving new sales growth and customer satisfaction.

The company offers a hybrid work model and extensive benefits.

Global Solutions Director, Customer Success Strategy London employer: RELX INC

As a leading global data and analytics organisation, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and collaboration. Our hybrid work model allows for flexibility, while our extensive benefits package ensures that our team members are well-supported both personally and professionally. Join us in London to be part of a high-performing team that drives innovation and enhances client engagement across EMEA, Americas, and APAC.
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Contact Detail:

RELX INC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Solutions Director, Customer Success Strategy London

✨Tip Number 1

Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors for you.

✨Tip Number 2

Prepare for interviews by researching the company’s products and customer success strategies. We recommend practising your responses to common questions and showcasing your strategic leadership experience.

✨Tip Number 3

Showcase your communication skills during interviews. We know that exceptional communication is key for this role, so be clear, concise, and confident when discussing your ideas and experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Global Solutions Director, Customer Success Strategy London

Customer Success
Communication Skills
Strategic Leadership
Team Leadership
Client Engagement
Cross-Functional Collaboration
Sales Growth Strategy
Customer Satisfaction Improvement
Analytical Skills
Influencing Skills
Project Management
Adaptability
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global Solutions Director role. Highlight your strategic leadership experience and any relevant achievements in customer success to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can drive strategy across EMEA, Americas, and APAC. Be authentic and let your personality come through.

Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and concise. Use bullet points where necessary and avoid jargon to ensure we understand your message easily.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at RELX INC

✨Know Your Customer Success Inside Out

Make sure you have a solid grasp of Customer Success principles and how they apply to the global market. Research the company's products and think about how you can enhance client engagement based on your past experiences.

✨Showcase Your Strategic Leadership Skills

Prepare examples that highlight your strategic leadership experience. Think about times when you've influenced cross-functional initiatives or driven sales growth, and be ready to discuss these in detail during the interview.

✨Communicate Clearly and Confidently

Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as a strong leader.

✨Understand the Hybrid Work Model

Since the company offers a hybrid work model, be prepared to discuss how you can effectively lead a team in this environment. Think about your approach to remote collaboration and maintaining team morale, and be ready to share your insights.

Global Solutions Director, Customer Success Strategy London
RELX INC
Location: London

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