Head of Martech & Marketing Operations

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‑Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About the Team: This newly formed central team focuses on driving excellence across digital and data, operations, marketing technology, automation, performance marketing and analytics. It drives consistency, scale, and smarter decision‑making across Data Services Marketing.

About the role: A senior Hub role accountable for the global Martech ecosystem, marketing systems governance, and operational excellence across four brands within Data Services. This leader sets the technology and operations strategy, builds scalable processes, and ensures marketing systems, data and workflows operate as a unified, compliant and commercially impactful engine. The role drives adoption, capability uplift and consistent execution across all brands and markets.

Responsibilities:

• Martech Strategy & Platform Leadership - Own and deliver the global Data Services Martech strategy and roadmap, governing a scalable, integrated stack while setting architecture standards, driving platform adoption, optimisation and measurable commercial ROI across hub and brand teams.
• Marketing Systems Governance - Establish and govern global marketing systems standards, ensuring secure, compliant and high‑quality use of customer data while maintaining robust documentation, change control, performance monitoring and continuous risk‑based improvement.
• Marketing Operations Strategy - Define and execute the global Marketing Operations strategy and maturity roadmap, aligning people, processes, data and technology to enable scalable demand generation, consistent execution and strong cross‑functional alignment with sales operations and business systems.
• Process Design & Operational Excellence - Design and scale standardised end‑to‑end marketing processes across regions and brands, improving speed, quality and funnel performance through data‑led optimisation while owning lead management and enabling multi‑channel activation and experimentation at scale.
• Hub Leadership & Stakeholder Alignment - Lead and develop a high‑performing Hub team across Martech, governance and marketing operations, setting clear priorities, KPIs and operating rhythms while partnering closely with sales operations, digital, data, governance and brand leaders to ensure aligned, seamless execution.
• Change Leadership & Enablement - Act as the central change leader for marketing systems, processes and operating models, building scalable training and enablement programmes while championing adoption of global standards, tools and ways of working across markets.

Requirements:

• Senior leadership experience in Martech, Marketing Operations or Marketing Systems in a global or matrixed organisation.
• Expertise in Martech strategy, platform governance, integrations and data management.
• Proven impact driving scalability, operational efficiency and funnel performance.
• Extensive transformation, stakeholder management and change leadership skills.
• Ability to operate cross‑functionally and influence senior stakeholders.

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working flexible hours: flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers and private medical benefits.
• Wellbeing programs.
• Life assurance.
• Access to a competitive contributory pension scheme.
• Save As You Earn share option scheme.
• Travel Season ticket loan.
• Electric Vehicle Scheme.
• Optional Dental Insurance.
• Maternity, paternity and shared parental leave.
• Employee Assistance Programme.
• Access to emergency care for both the elderly and children.
• RECARES days, giving you time to support the charities and causes that matter to you.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to employee discounts scheme via Perks at Work.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1‑855‑833‑5120.

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RELX is a global provider of information‑based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.