LexisNexis Risk Solutions in Cardiff is seeking a Customer Support Team Lead to own both operational delivery and strategic improvements within the Customer Support function. You will lead a high-performing team while remaining hands-on, supporting customer requests and driving service excellence.
You will influence customer outcomes, enhance processes, and foster a culture built on trust, accountability and innovation, working with Product, Technology, Sales and other ops teams.
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Head of Customer Support: Deliver Excellence & Growth in Cardiff employer: RELX INC
LexisNexis Risk Solutions is an exceptional employer located in Cardiff, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as a competitive pension scheme, health screening, and extensive learning resources, employees are supported in their career journeys while contributing to meaningful solutions in risk assessment. Join a collaborative team where your contributions matter and enjoy the unique advantage of working for a company dedicated to making a positive impact on society.
