At a Glance
- Tasks: Design and implement processes that enhance customer and employee experiences.
- Company: Join a global leader in information and analytics, driving innovation in science and healthcare.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by optimising processes and driving digital transformation.
- Qualifications: Experience in process modelling, business analysis, and agile methodologies.
The predicted salary is between 50000 - 65000 € per year.
Are you passionate about designing and implementing processes and solutions that empower great customer and employee experience? The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications.
Responsibilities
- Partner with business and product teams to document current business processes and challenges, recommend process improvement and design future state processes.
- Gather business requirements, high level user stories and acceptance criteria.
- Maintain stakeholder expectations and raise appropriate issues to project managers as necessary.
- Develop "trusted advisor" relationship with senior stakeholders through effective communication.
- Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams.
- Perform analysis on existing systems, identifying options for potential solutions and assess for both technical and business suitability.
- Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria.
- Solid understanding of software development methodologies, platforms, and tools.
- Demonstrated ability to plan and facilitate small to medium-sized workshops.
- Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high‑quality process documentation.
- Hands‑on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban.
- Experience performing the Business Analyst role across the full software development lifecycle.
- Experience with Lead‑to‑Cash processes and Salesforce.
- Exposure to data analytics and data‑driven decision‑making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams.
About Digital Business Solutions (DBS)
Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimisation. We provide expertise to understand and solve business challenges.
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programmes
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discount scheme via Perks at Work
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare and partner for a better world.
Senior Business Analyst I employer: RELX Group
At Elsevier, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Business Analyst in our Digital Business Solutions team, you will benefit from generous holiday allowances, comprehensive health and wellbeing programmes, and extensive learning opportunities, all while contributing to meaningful projects that advance science and improve health outcomes globally. Join us in a role where your expertise will not only drive process improvements but also make a significant impact on society.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst I
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to process improvement and data analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your past projects, especially those involving BPMN and agile methodologies. We want to see how you’ve tackled challenges and delivered value in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Senior Business Analyst I
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in process modelling and business analysis. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've worked on!
Showcase Your Communication Skills:Since strong verbal and written communication is key for this role, include examples of how you've effectively engaged with stakeholders in the past. We love seeing how you’ve built those 'trusted advisor' relationships!
Highlight Your Agile Experience:If you've worked in agile environments, make sure to mention it! We’re keen on candidates who are familiar with frameworks like Scrum and Kanban, so share any specific experiences that demonstrate your adaptability and teamwork.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RELX Group
✨Know Your Processes
Make sure you brush up on process modelling, especially BPMN standards. Be ready to discuss how you've documented current business processes and recommended improvements in your previous roles. This will show that you understand the core responsibilities of a Senior Business Analyst.
✨Master the Art of Communication
Since this role involves maintaining stakeholder expectations and developing trusted advisor relationships, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with senior stakeholders and facilitated workshops in the past.
✨Get Familiar with Tools
You’ll need to be comfortable with tools like Jira, Confluence, and Microsoft Teams. If you haven’t used them extensively, consider doing a quick online tutorial or two. Being able to speak confidently about these tools will demonstrate your readiness for the role.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analytics and how it has influenced your decision-making. Think of specific instances where your analysis led to actionable insights or process improvements, as this aligns perfectly with the job's focus on driving value opportunities.
