Overview
As a Relationship Manager in LexisNexis’ Regulatory Compliance team, you will nurture and grow an existing customer portfolio while driving retention and renewals. You collaborate with Product Specialists and stakeholders to tailor solutions and uncover upsell opportunities within current accounts. This role emphasizes strong commercial acumen and active client engagement in a fast-paced, high‑energy environment. You will help deliver value across the RC technology portfolio and contribute to sustainable account growth.
Pay / Benefits
- Base + uncapped commissions
- Flexible working arrangements
- Wellbeing initiatives
- Study assistance
- Parental leave
- Employee Assistance Program
Responsibilities
- Maintain and grow a portfolio of 90+ Regulatory Compliance customers
- Drive retention, renewals and customer satisfaction
- Identify and convert upsell opportunities within existing accounts
- Conduct regular customer engagements and solution demonstrations
- Collaborate with Product Specialists and Marketing on gap analysis and opportunity identification
- Maintain sales pipeline to achieve renewal and upsell targets
- Build strong relationships with internal and external stakeholders
- Demonstrate understanding of LexisNexis RC portfolio including products and services
- Maintain accurate CRM records and sales forecasts
Key requirements
- 3–5 years of experience in Relationship Management or Customer Success with a blend of Sales
- Prior experience in solution sales or subscription sales
- Ability to balance farming existing customers with growth opportunities
- Excellent communication and active listening skills
- Comfortable managing a portfolio across multiple customers and priorities
- Knowledge of risk and compliance market and LexisNexis offerings
- Team player, energetic, and goal‑driven in a fast-paced, target‑driven environment
- excellent communication
- active listening
- team player
- solution selling
- subscription sales
- CRM management and sales forecasting
Relationship Manager - Reg Compliance employer: RELX Group
At ICIS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters curiosity and creativity. Our London-based team thrives in a fast-paced environment, providing ample opportunities for professional growth and the chance to become a recognised expert in the evolving energy market. With a commitment to employee well-being and a range of country-specific benefits, we ensure our staff are supported in their pursuit of meaningful and rewarding careers.
