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For Companies At a Glance
- Tasks: Design and implement processes that enhance customer and employee experiences.
- Company: Join a global leader in information and analytics, making a real impact.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Why this job: Be part of a team driving digital innovation and optimisation.
- Qualifications: Experience in process modelling and agile environments is essential.
- Other info: Enjoy a healthy work/life balance with numerous wellbeing initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about designing and implementing processes and solutions that empower great customer and employee experience? Do you enjoy collaborating with teams that make a difference?
About our Team
Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges.
About the Role
The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications.
Responsibilities
- Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes
- Gather business requirements, high level user stories and acceptance criteria
- Maintain stakeholder expectations and raise appropriate issues to project managers as necessary
- Develop "trusted advisor" relationship with senior stakeholders through effective communication
- Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams
- Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability
Requirements
- Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria
- Solid understanding of software development methodologies, platforms, and tools
- Demonstrated ability to plan and facilitate small to medium-sized workshops
- Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation
- Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban
- Experience performing the Business Analyst role across the full software development lifecycle
- Experience with Lead-to-Cash processes and Salesforce
- Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Senior Business Analyst I in London employer: RELX Group
Contact Detail:
RELX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst I in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Business Analyst role and ask if they know anyone at Elsevier or similar companies. Personal recommendations can really give you an edge!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their mission and values, especially around digital optimisation and customer experience. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled process improvements or worked with stakeholders in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Senior Business Analyst I in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process modelling and business analysis. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Communication Skills: Since strong verbal and written communication is key for this role, include examples of how you've effectively engaged with stakeholders in the past. We love seeing how you can build those 'trusted advisor' relationships!
Highlight Your Agile Experience: If you've worked in agile environments, make it known! Share specific instances where you've used frameworks like Scrum or Kanban to drive projects forward. This will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RELX Group
✨Know Your Processes
Make sure you brush up on process modelling, especially BPMN standards. Be ready to discuss how you've documented current business processes and recommended improvements in your past roles. This will show that you understand the core responsibilities of a Senior Business Analyst.
✨Engage with Stakeholders
Prepare to talk about your experience in building 'trusted advisor' relationships with senior stakeholders. Think of examples where your effective communication made a difference in managing expectations or resolving issues. This is key for the role!
✨Showcase Your Agile Experience
Since the role involves working in agile environments, be ready to share specific instances where you've used Agile, Scrum, or Kanban methodologies. Highlight how you facilitated workshops or gathered requirements in these settings to demonstrate your hands-on experience.
✨Data-Driven Decision Making
Familiarise yourself with data analytics tools and be prepared to discuss how you've used data to inform business decisions. Mention any experience with Salesforce or similar platforms, as this will resonate well with the interviewers looking for someone who can identify value opportunities.