IT Support & Automation Specialist

IT Support & Automation Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
RELX Group

At a Glance

  • Tasks: Provide tech support and automate processes for smooth IT operations.
  • Company: Join RELX Group, a leader in innovative technology solutions.
  • Benefits: Enjoy competitive pay, flexible working options, and growth opportunities.
  • Other info: Dynamic team environment with opportunities for professional development.
  • Why this job: Make a difference by enhancing user experience with cutting-edge tech.
  • Qualifications: Tech-savvy with problem-solving skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

RELX Group in London is seeking an IT Support Specialist to provide in-person and remote technical assistance across devices and systems.

You will monitor laptop health, troubleshoot OS and software, printers, and mobile devices, and educate users.

You will use automation and AI to triage tickets, refresh knowledge articles, and support onboarding and offboarding processes, contributing to smooth, secure IT operations.

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IT Support & Automation Specialist employer: RELX Group

As a leading innovator in the research community, our company offers an exceptional work environment for Java Software Engineers, fostering collaboration and creativity. With a strong emphasis on employee growth, we provide ample opportunities for professional development through hands-on projects and mentorship in a dynamic Agile setting. Located in a vibrant area, our culture promotes work-life balance and inclusivity, making it an ideal place for those seeking meaningful and rewarding employment.

RELX Group

Contact Details:

RELX Group Recruitment Team

We think you need these skills to ace IT Support & Automation Specialist

Technical Assistance
Troubleshooting
Operating Systems
Software Support
Printer Management
Mobile Device Support
User Education