Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships, support growth, and identify training needs in a dynamic sales environment.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and customer experience improvement.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional development.
- Why this job: Make a real impact by helping businesses solve critical risk challenges and drive revenue growth.
- Qualifications: Strong communication skills, analytical mindset, and experience with CRM software are essential.
- Other info: Be part of a supportive team focused on delivering exceptional customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The role involves ensuring customer success and supporting growth beyond planned targets within the assigned territory. Key responsibilities include retaining and renewing existing business, developing relationships, identifying training needs, and spotting up-sell and cross-sell opportunities to refer to the regional sales representative. The position focuses on optimising clients\\\’ utilisation of our products and services.
Responsibilities
- Deliver exceptional relationship management and client support
- Retain and nurture the assigned book of business and identify growth opportunities
- Meet assigned targets for sales renewals
- Create and maintain accurate records of training provided to clients
- Identify client training requirements
- Ensure that decision makers receive quarterly touchpoints
- Update all opportunities in CRM on a weekly basis and support pipeline growth objectives
- Ensure that end users are effectively onboarded within 3 months of subscription
- Have excellent communication and interpersonal skills to effectively engage with customers
- Be proactive and empathetic in addressing customer concerns and resolving issues
- Possess excellent analytical and problem-solving abilities to identify trends and opportunities
- Be adaptable and able to collaborate effectively with cross-functional teams
- Be results-driven with a focus on delivering exceptional customer satisfaction and driving revenue growth
- Be detail-oriented and capable of managing multiple tasks and priorities effectively
- Be proficient in using customer relationship management (CRM) software and other relevant tools
About our Team
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Our solutions help our customers solve problems in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.
Team Focus
Our Inside sales team partners with smaller organisations to address and solve their risk problems. Account Managers manage a book of high volume, low value accounts, and partner with clients remotely through digital channels.
#J-18808-Ljbffr
Inside Sales Account Manager employer: RELX Group
Contact Detail:
RELX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Research LexisNexis Risk Solutions and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in helping clients succeed.
✨Tip Number 2
Practice your communication skills! As an Inside Sales Account Manager, you'll need to engage with customers effectively. Role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and ask them about their experiences. This can give you valuable insights and might even lead to a referral when you apply through our website.
✨Tip Number 4
Stay organised! Use a CRM tool to track your interactions and follow-ups. This will not only help you manage your time but also demonstrate your ability to handle multiple tasks effectively during interviews.
We think you need these skills to ace Inside Sales Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inside Sales Account Manager role. Highlight your experience in relationship management and client support, as these are key to our success at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet sales targets and drive customer satisfaction. We love seeing how you’ve made a difference in previous roles!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. Use a friendly tone and show us how you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Inside Sales Account Manager position. Plus, it’s super easy!
How to prepare for a job interview at RELX Group
✨Know Your Clients
Before the interview, research the types of clients the company works with. Understand their pain points and how the company's solutions can help them. This will show your potential employer that you’re proactive and genuinely interested in helping clients succeed.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you successfully managed client relationships. Highlight how you retained clients, identified their needs, and helped them grow. This will demonstrate your ability to nurture and develop business effectively.
✨Be Ready to Discuss CRM Tools
Familiarise yourself with common CRM software and be prepared to discuss how you've used these tools in previous roles. Mention specific instances where you updated records or tracked opportunities, as this is crucial for the Inside Sales Account Manager role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges with clients and how you resolved them. Be ready to share these stories during the interview, as they will illustrate your analytical skills and your ability to adapt to different situations.
