At a Glance
- Tasks: Support key accounts with data analysis and fraud detection to enhance solution performance.
- Company: Join a forward-thinking company dedicated to innovation and customer success.
- Benefits: Enjoy generous holidays, health perks, and a supportive work environment.
- Other info: Dynamic role with opportunities for learning, development, and community engagement.
- Why this job: Make a real impact by improving fraud detection and helping customers thrive.
- Qualifications: Proficient in SQL and Python, with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a Fraud Analyst to support key accounts and improve solution performance through data analysis and fraud detection.
Responsibilities:
- Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to customer deployments.
- Conducting proactive monitoring and analysis to ensure key customers’ solution performance is maintained and improved.
- Performing targeted rule adjustments to help customers address emerging risks.
- Developing action plans for key customers to improve their maturity on the solution.
- Providing business support through fraud analysis and research.
- Conducting routine fraud review verification and ensuring corrections/clarifications are made in a timely manner.
- Improving fraud detection performance by optimizing the false-positive/fraud capture rate using data workflow management and analysis tools.
Qualifications:
- Proficiency with languages such as SQL, Python, and experience with various data types and formats including XML, flat files, and delimited files.
- Proficiency with data analysis tools and processes.
- Interest in working collaboratively across varied areas within the company and with customers.
- Strong desire and ability to learn new processes, tools, and technologies.
- Strong research skills and interest in fraud analysis for real-life scenarios.
- Excellent oral and written communication skills in English; knowledge of other languages is ideal.
- Highly proactive, well-organized, and able to prioritize time.
Benefits:
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye-care vouchers, and private medical benefits.
- Well-being programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share-option scheme.
- Travel season-ticket loan.
- Electric vehicle scheme.
- Optional dental insurance.
- Maternity, paternity, and shared parental leave.
- Employee assistance programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discount scheme via Perks at Work.
Engagement Manager employer: RELX Group
As an Engagement Manager at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer a generous benefits package, including a competitive pension scheme, extensive learning opportunities, and well-being programmes, all designed to support your professional growth and personal well-being. Located in a vibrant area, our commitment to social responsibility and community engagement ensures that you can make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for interviews by practising common questions related to fraud analysis and data tools. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your analytical skills during interviews! Bring examples of how you've used SQL or Python in past projects. We love seeing real-life applications of your knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with data analysis, fraud detection, and any relevant tools like SQL or Python. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t shy away from demonstrating your written skills in your application. Use clear, concise language and make sure your points are easy to follow. We love a well-structured application!
Highlight Your Proactivity:We’re on the lookout for someone who’s proactive and organised. In your application, share examples of how you’ve taken initiative in past roles, especially in improving processes or addressing challenges. Show us you can think ahead!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Engagement Manager position. We can’t wait to hear from you!
How to prepare for a job interview at RELX Group
✨Know Your Data Tools
Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to fraud analysis and data management. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Showcase Your Analytical Mindset
Prepare examples of how you've conducted data analysis to improve performance or solve problems. Think about specific instances where your insights led to actionable changes, particularly in fraud detection. This will demonstrate your ability to think critically and make data-driven decisions.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex data findings in simple terms. You might be asked to present your insights during the interview, so being able to articulate your thoughts clearly will set you apart from other candidates.
✨Be Proactive and Organised
Highlight your proactive approach to monitoring and improving solution performance. Share examples of how you've prioritised tasks and managed your time effectively in previous roles. This will show that you can handle the responsibilities of the Engagement Manager role with ease.
