At a Glance
- Tasks: Manage client relationships and drive revenue growth through renewals and upselling.
- Company: Join a leading company known for its innovative solutions and supportive culture.
- Benefits: Enjoy generous holidays, health perks, and a competitive pension scheme.
- Other info: Flexible working hours and opportunities for community involvement.
- Why this job: Make a real impact by helping clients succeed while growing your career.
- Qualifications: Experience in B2B sales with strong communication and planning skills.
The predicted salary is between 35000 - 45000 € per year.
Responsibilities
- Manage and close renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth.
- Identify up-sell and cross-sell opportunities to achieve or exceed targeted revenue.
- Identify account issues and demonstrate the business value of LexisNexis products.
- Ensure customer experience meets agreed targets for quality and frequency of contact.
- Adhere to planning, documentation, reporting, and data recording in line with agreed methods and targets.
- Collaborate with internal departments such as Marketing, Customer Success, and Strategy to provide feedback on trends and shape go-to-market actions.
- Educate customers with thought leadership and expert market knowledge, and drive results with a self-motivated, target-driven attitude.
- Maintain excellent communication skills and effective time-management and planning.
- Spot commercial opportunities using data and insight and proven sales methodology to close opportunities.
- Leverage experience in B2B sales/customer service environments to retain and grow customers.
- Work effectively in a team environment, collaborating with other departments.
- Manage flexible working hours to align with peak productivity.
Qualifications
- Demonstrated ability to spot commercial opportunities, leveraging data and insight and proven sales methodology to close opportunities.
- Experience in B2B sales/customer service environments with a focus on retention and expansion.
- Strong communication, time-management, and planning skills.
- Self-motivated, results and target-driven mindset.
- Ability to work collaboratively with other departments and within teams.
Benefits
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers, and private medical benefits.
- Well-being programs.
- Life assurance.
- Competitive contributory pension scheme.
- Share option scheme (Save As You Earn).
- Travel season ticket loan.
- Electric Vehicle Scheme.
- Optional dental insurance.
- Maternity, paternity, and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving time to support charities and causes.
- Employee resource groups with dedicated time to volunteer.
- Extensive learning and development resources.
- Employee discount scheme via Perks at Work.
Client Manager employer: RELX Group
At LexisNexis, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Client Managers benefit from generous holiday allowances, comprehensive health and well-being programs, and extensive learning opportunities, all while working in a supportive environment that encourages personal and professional growth. Located in a vibrant area, our team enjoys flexible working hours and the chance to make a meaningful impact through community engagement initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how they add value to clients and be ready to discuss how you can leverage your experience to drive retention and growth. Show them you’re not just another candidate, but someone who truly gets their business!
✨Tip Number 3
Practice your pitch! Be ready to articulate your past successes in B2B sales and how you've identified opportunities to up-sell and cross-sell. Use specific examples that highlight your communication skills and target-driven mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in B2B sales and customer service, focusing on how you've successfully managed client relationships and identified growth opportunities.
Showcase Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your application. Share examples of how you've effectively communicated with clients and collaborated with teams to achieve results.
Demonstrate Your Results-Driven Mindset:We love a self-motivated candidate! Include specific achievements that showcase your target-driven attitude. Whether it’s exceeding sales targets or successfully retaining clients, let us know how you’ve made an impact.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RELX Group
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their pain points and how LexisNexis products can provide solutions will show your potential employer that you’re proactive and ready to build strong client relationships.
✨Demonstrate Your Sales Skills
Be prepared to discuss specific examples of how you've identified up-sell and cross-sell opportunities in previous roles. Use data and insights to back up your claims, showcasing your ability to leverage proven sales methodologies to close deals.
✨Showcase Your Team Spirit
Collaboration is key in this role, so highlight experiences where you’ve worked effectively with other departments. Share stories that illustrate your communication skills and how you’ve contributed to team success, especially in a B2B environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you’ve managed account issues or improved customer experience, and be ready to explain your thought process and the outcomes.
