At a Glance
- Tasks: Manage and grow a portfolio of chemical and energy customers while ensuring high renewal rates.
- Company: Join ICIS, a leading global provider of market intelligence in the chemicals and energy sectors.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic team environment that values diversity and encourages learning.
- Why this job: Make a real impact by helping customers make strategic decisions with valuable market data.
- Qualifications: 4-5+ years in account management, preferably with subscription-based portfolios.
The predicted salary is between 40000 - 50000 € per year.
We are recruiting an Account Manager to join the ICIS commercial team in London. The role is responsible for managing and growing a subscription‑based customer portfolio in the chemical sector, with some exposure to energy customers. It requires strong commercial discipline, customer ownership, and a structured approach to account management.
Responsibilities
- Account ownership: Manage and retain a portfolio of chemical and energy customers, ensuring high renewal rates and long‑term relationships.
- Commercial growth: Identify and execute upsell and cross‑sell opportunities within existing accounts.
- Customer engagement: Act as the primary point of contact, delivering a professional and consistent customer experience.
- Subscription management: Drive renewals through proactive planning, value articulation, and structured account reviews.
- Market understanding: Develop a strong understanding of ICIS products and how customers use data to support commercial and strategic decisions.
- Pipeline discipline: Maintain accurate forecasting, opportunity tracking, and account plans.
- CRM usage: Use Salesforce.com to manage accounts, activity, and commercial insights.
- Collaboration: Work closely with internal stakeholders to support customer needs and deliver value.
Qualifications
- Mid‑level to experienced profile, typically 4‑5+ years in an account management or commercial role.
- Experience managing subscription‑based or renewal‑driven portfolios.
- Background in chemicals and/or exposure to energy customers is highly desirable.
- Comfortable operating in a commercially demanding environment.
- Strong commercial drive and sense of ownership.
- Structured, disciplined approach to account management.
- High levels of professionalism and attention to detail.
- Clear, confident communicator – written and verbal.
- Motivated by learning, challenge, and portfolio complexity, not just compensation.
About ICIS
ICIS is a leading global provider of market intelligence and data for a wide range of industries, including chemicals, energy, and related sectors. We help customers make strategic, sustainable decisions by providing comprehensive market data.
Equal opportunities statement: We value a diverse workforce and welcome applicants from all backgrounds. Applicants will not be discriminated against based on religion, gender, disability, etc.
Account Manager employer: RELX Group
ICIS is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. As an Account Manager, you will benefit from extensive professional development opportunities while managing a diverse portfolio in the chemical and energy sectors. With a strong emphasis on employee growth and a commitment to diversity, ICIS provides a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching ICIS and understanding their products inside out. Be ready to discuss how your experience aligns with managing subscription-based portfolios and driving renewals. Show them you mean business!
✨Tip Number 3
Practice your pitch! You’ll want to articulate your value clearly and confidently. Think about how you can help grow their customer portfolio and what unique insights you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the ICIS team. Let’s get you that job!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing subscription-based portfolios and any relevant background in chemicals or energy. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your commercial drive and structured approach to account management. Tell us why you’re excited about the opportunity at ICIS and how you can contribute to our team.
Showcase Your Communication Skills:As a clear communicator, make sure your written application reflects that. Use professional language, but don’t be afraid to let your personality shine through. We appreciate authenticity and clarity in communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at RELX Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you understand the types of customers you'll be managing. Research the chemical and energy sectors, and be ready to discuss how you would approach account ownership and retention strategies.
✨Showcase Your Commercial Acumen
Prepare examples of how you've identified upsell and cross-sell opportunities in previous roles. Be specific about your methods and the results you achieved, as this will demonstrate your strong commercial drive and structured approach.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. Since the role requires high levels of professionalism, consider preparing a brief presentation on how you would engage with customers and manage renewals effectively.
✨Familiarise Yourself with CRM Tools
Since you'll be using Salesforce.com, it’s a good idea to brush up on your CRM skills. If you have experience with similar tools, be prepared to discuss how you’ve used them to track opportunities and manage accounts efficiently.
