At a Glance
- Tasks: Drive growth and expansion for Reltio's existing customers across Europe.
- Company: Join Reltio, a leader in AI-powered data management solutions.
- Benefits: Flexible work arrangements, competitive salary, and a collaborative culture.
- Why this job: Be a trusted advisor and make a real impact on customer success.
- Qualifications: 5+ years in enterprise SaaS account management and strong relationship-building skills.
- Other info: Opportunity to work with innovative technology and contribute to digital transformation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness.
Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Role Summary: The Senior Account Manager (Europe) will be responsible for driving growth and expansion within Reltio’s existing customer base across the European region. This individual will serve as a trusted advisor to our customers, working closely with the Customer Success Manager—ensuring the customers ongoing success, identifying new opportunities for expansion, and aligning Reltio’s solutions with strategic business outcomes.
Key Responsibilities:
- Develop and execute strategic account plans to achieve revenue retention and expansion goals within assigned customers.
- Drive renewals, upsells, and cross-sell opportunities across Reltio’s portfolio, including Reltio Data Cloud™, Reltio AgentFlow™, and related services.
- Build and maintain strong, trusted relationships with key stakeholders at all levels—including business, data, and technology executives.
- Serve as a customer advocate within Reltio, ensuring successful adoption, satisfaction, and measurable business outcomes.
- Partner with Customer Success, Solutions Consulting, and Alliance teams to create and advance new business opportunities across your customer portfolio.
- Leverage Reltio’s Force Management MEDDPIC methodology to accurately qualify and forecast account opportunities.
- Use Salesforce to manage pipelines, renewals, and forecasting with precision and transparency.
- Negotiate contract renewals and commercial terms in alignment with Reltio’s policies and customer value.
- Maintain a deep understanding of Reltio’s platform capabilities, market trends, and competitive landscape.
- Contribute to regional and global account strategy sessions, sharing insights and best practices across the sales organization.
Required Skills and Experience:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in enterprise SaaS account management, customer success, or strategic account development roles.
- Proven track record of managing and expanding enterprise customer relationships across multiple geographies or business units.
- Experience selling or managing data management, SaaS, or cloud-based platforms (MDM, data integration, analytics, or AI solutions preferred).
- Expertise in renewal and expansion motions with multi-year enterprise contracts.
- Strong consultative, strategic thinking, and problem-solving skills.
- Experience using Force Management MEDDPIC or similar enterprise sales methodologies.
- Proficiency with Salesforce CRM and other account management tools.
- Excellent verbal and written communication skills, including executive-level presentations.
- Demonstrated success in a collaborative, team-selling environment.
- Willingness to travel within Europe (estimated 25–40%).
- Fluent in English; additional European languages a plus.
Preferred Skills:
- Background in industries such as Life Sciences, Financial Services, Healthcare, or High Technology.
- Experience with ABX (Account-Based Experience) frameworks.
- Cloud-selling certifications or formal training in enterprise account strategy.
Senior Account Manager - Europe employer: Reltio
Contact Detail:
Reltio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Europe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Account Manager role at Reltio.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in enterprise SaaS account management. Share specific examples of how you've driven growth and built strong relationships—this will set you apart!
✨Tip Number 3
Be prepared for interviews! Research Reltio’s products and values thoroughly. Understand their mission and how your skills align with their goals. This will help you demonstrate that you're not just a good fit for the role, but also for the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining Reltio and being part of a team that values collaboration and innovation.
We think you need these skills to ace Senior Account Manager - Europe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in enterprise SaaS account management and how it aligns with Reltio’s mission of driving customer success.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive growth and build long-term relationships. Use metrics where possible to show how you’ve made an impact in previous roles.
Emphasise Collaboration: Reltio values teamwork, so be sure to mention any collaborative projects you've been part of. Share examples of how you’ve worked with cross-functional teams to achieve common goals and drive customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Reltio
✨Know Your Stuff
Make sure you have a solid understanding of Reltio’s products and services, especially the Reltio Data Cloud™ and its capabilities. Familiarise yourself with the latest trends in data management and how they relate to the role of Senior Account Manager. This will help you speak confidently about how you can drive growth and expansion for their customers.
✨Showcase Your Consultative Skills
Prepare examples from your past experiences where you've successfully built long-term relationships with clients. Highlight your consultative approach and how it has led to upsells or renewals. Reltio values a customer-first mindset, so be ready to discuss how you’ve acted as an advocate for your clients in previous roles.
✨Master the MEDDPIC Methodology
Since Reltio uses the Force Management MEDDPIC methodology, brush up on this sales framework before your interview. Be prepared to discuss how you’ve applied similar methodologies in your previous roles to qualify and forecast account opportunities effectively.
✨Be Ready to Collaborate
Reltio emphasises teamwork and collaboration, so think of examples that demonstrate your ability to work well with others. Whether it's partnering with Customer Success or Solutions Consulting teams, show how you’ve contributed to a collaborative environment that drives success for both the team and the client.