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- Tasks: Drive growth and expansion for Reltio's existing customers across Europe.
- Company: Join Reltio, a leader in AI-powered data management solutions.
- Benefits: Flexible work arrangements, competitive salary, and a collaborative culture.
- Why this job: Be a trusted advisor and make a real impact on customer success.
- Qualifications: 5+ years in enterprise SaaS account management and strong relationship-building skills.
- Other info: Opportunity to work with innovative technology and contribute to digital transformation.
The predicted salary is between 48000 - 72000 ÂŁ per year.
At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness.
Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritising our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivalled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Role Summary: The Senior Account Manager (Europe) will be responsible for driving growth and expansion within Reltio’s existing customer base across the European region. This individual will serve as a trusted advisor to our customers, working closely with the Customer Success Manager—ensuring the customers ongoing success, identifying new opportunities for expansion, and aligning Reltio’s solutions with strategic business outcomes.
Key Responsibilities:
- Develop and execute strategic account plans to achieve revenue retention and expansion goals within assigned customers.
- Drive renewals, upsells, and cross-sell opportunities across Reltio’s portfolio, including Reltio Data Cloud™, Reltio AgentFlow™, and related services.
- Build and maintain strong, trusted relationships with key stakeholders at all levels—including business, data, and technology executives.
- Serve as a customer advocate within Reltio, ensuring successful adoption, satisfaction, and measurable business outcomes.
- Partner with Customer Success, Solutions Consulting, and Alliance teams to create and advance new business opportunities across your customer portfolio.
- Leverage Reltio’s Force Management MEDDPIC methodology to accurately qualify and forecast account opportunities.
- Use Salesforce to manage pipelines, renewals, and forecasting with precision and transparency.
- Negotiate contract renewals and commercial terms in alignment with Reltio’s policies and customer value.
- Maintain a deep understanding of Reltio’s platform capabilities, market trends, and competitive landscape.
- Contribute to regional and global account strategy sessions, sharing insights and best practices across the sales organization.
Required Skills and Experience:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in enterprise SaaS account management, customer success, or strategic account development roles.
- Proven track record of managing and expanding enterprise customer relationships across multiple geographies or business units.
- Experience selling or managing data management, SaaS, or cloud-based platforms (MDM, data integration, analytics, or AI solutions preferred).
- Expertise in renewal and expansion motions with multi-year enterprise contracts.
- Strong consultative, strategic thinking, and problem-solving skills.
- Experience using Force Management MEDDPIC or similar enterprise sales methodologies.
- Proficiency with Salesforce CRM and other account management tools.
- Excellent verbal and written communication skills, including executive-level presentations.
- Demonstrated success in a collaborative, team-selling environment.
- Willingness to travel within Europe (estimated 25–40%).
- Fluent in English; additional European languages a plus.
Preferred Skills:
- Background in industries such as Life Sciences, Financial Services, Healthcare, or High Technology.
- Experience with ABX (Account-Based Experience) frameworks.
- Cloud-selling certifications or formal training in enterprise account strategy.
Senior Account Manager - Europe employer: Reltio
Contact Detail:
Reltio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Europe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Account Manager role at Reltio.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with enterprise SaaS and data management. Share specific examples of how you've driven growth and built relationships in previous roles.
✨Tip Number 3
Be prepared for those interviews! Research Reltio’s products and values thoroughly. Understand their mission and be ready to discuss how you can contribute to their success while embodying their 'Customer First' approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Reltio team. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Account Manager - Europe
Some tips for your application 🫡
Show Your Passion for Data: When writing your application, let your enthusiasm for data and its impact on business shine through. We want to see how you connect with our mission of transforming siloed data into valuable insights.
Tailor Your Experience: Make sure to highlight your relevant experience in enterprise software account management. We’re looking for specific examples that demonstrate your ability to build long-term relationships and drive growth.
Embrace Our Values: In your application, reflect on how you embody Reltio’s values like 'Customer First' and 'Better Together'. Show us how you’ve collaborated with teams to achieve success and overcome challenges.
Keep It Clear and Concise: While we love a good story, make sure your application is clear and to the point. Use bullet points where appropriate and keep your language professional yet approachable. Don’t forget to apply through our website!
How to prepare for a job interview at Reltio
✨Know Your Stuff
Before the interview, dive deep into Reltio’s products and services, especially the Reltio Data Cloud™ and its capabilities. Understanding how these solutions can drive customer success will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Relationships
Be ready to discuss your experience in building long-term relationships with clients. Prepare specific examples of how you've successfully managed and expanded enterprise accounts, as this role heavily relies on trust and collaboration with key stakeholders.
✨Embrace the Values
Familiarise yourself with Reltio’s core values like 'Customer First' and 'Better Together'. During the interview, weave these values into your responses to demonstrate that you align with their culture and are ready to contribute positively to the team.
✨Master the Methodology
Brush up on the MEDDPIC sales methodology and be prepared to discuss how you’ve applied similar frameworks in your previous roles. This will show your understanding of strategic account management and your ability to drive renewals and expansions effectively.