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- Tasks: Drive growth and expansion for Reltio's existing customers across Europe.
- Company: Join Reltio, a leader in AI-powered data management solutions.
- Benefits: Flexible work arrangements, collaborative culture, and opportunities for professional growth.
- Why this job: Be a trusted advisor and make a real impact on customer success.
- Qualifications: 5+ years in enterprise SaaS account management and strong relationship-building skills.
- Other info: Work with innovative technology in a dynamic, award-winning environment.
The predicted salary is between 48000 - 84000 ÂŁ per year.
At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness.
Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritising our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivalled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Role Summary: The Senior Account Manager (Europe) will be responsible for driving growth and expansion within Reltio’s existing customer base across the European region. This individual will serve as a trusted advisor to our customers, working closely with the Customer Success Manager—ensuring the customers ongoing success, identifying new opportunities for expansion, and aligning Reltio’s solutions with strategic business outcomes.
Key Responsibilities:
- Develop and execute strategic account plans to achieve revenue retention and expansion goals within assigned customers.
- Drive renewals, upsells, and cross-sell opportunities across Reltio’s portfolio, including Reltio Data Cloud™, Reltio AgentFlow™, and related services.
- Build and maintain strong, trusted relationships with key stakeholders at all levels—including business, data, and technology executives.
- Serve as a customer advocate within Reltio, ensuring successful adoption, satisfaction, and measurable business outcomes.
- Partner with Customer Success, Solutions Consulting, and Alliance teams to create and advance new business opportunities across your customer portfolio.
- Leverage Reltio’s Force Management MEDDPIC methodology to accurately qualify and forecast account opportunities.
- Use Salesforce to manage pipelines, renewals, and forecasting with precision and transparency.
- Negotiate contract renewals and commercial terms in alignment with Reltio’s policies and customer value.
- Maintain a deep understanding of Reltio’s platform capabilities, market trends, and competitive landscape.
- Contribute to regional and global account strategy sessions, sharing insights and best practices across the sales organization.
Required Skills and Experience:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in enterprise SaaS account management, customer success, or strategic account development roles.
- Proven track record of managing and expanding enterprise customer relationships across multiple geographies or business units.
- Experience selling or managing data management, SaaS, or cloud-based platforms (MDM, data integration, analytics, or AI solutions preferred).
- Expertise in renewal and expansion motions with multi-year enterprise contracts.
- Strong consultative, strategic thinking, and problem-solving skills.
- Experience using Force Management MEDDPIC or similar enterprise sales methodologies.
- Proficiency with Salesforce CRM and other account management tools.
- Excellent verbal and written communication skills, including executive-level presentations.
- Demonstrated success in a collaborative, team-selling environment.
- Willingness to travel within Europe (estimated 25–40%).
- Fluent in English; additional European languages a plus.
Preferred Skills:
- Background in industries such as Life Sciences, Financial Services, Healthcare, or High Technology.
- Experience with ABX (Account-Based Experience) frameworks.
- Cloud-selling certifications or formal training in enterprise account strategy.
Senior Account Manager - Europe employer: Reltio
Contact Detail:
Reltio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Europe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Leverage LinkedIn to its fullest! Update your profile to reflect your skills and experiences relevant to the Senior Account Manager role. Engage with content related to data management and SaaS, and don’t hesitate to reach out to current Reltio employees for insights.
✨Tip Number 3
Prepare for interviews by researching Reltio’s products and values. Understand how their solutions can impact businesses and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Reltio team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Senior Account Manager - Europe
Some tips for your application 🫡
Show Your Passion for Data: When writing your application, let your enthusiasm for data and its impact on business shine through. We want to see how you connect with our mission of transforming siloed data into trusted insights.
Tailor Your Experience: Make sure to highlight your relevant experience in enterprise SaaS account management. We’re looking for specific examples that demonstrate your ability to build long-term relationships and drive growth—so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they align with Reltio’s values. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reltio
✨Know Your Stuff
Make sure you have a solid understanding of Reltio’s products and services, especially the Reltio Data Cloud™ and its capabilities. Familiarise yourself with the latest trends in data management and how they relate to the role of Senior Account Manager. This will help you demonstrate your expertise and show that you're genuinely interested in the company.
✨Showcase Your Relationship Skills
Since this role involves building strong relationships with key stakeholders, be prepared to share examples of how you've successfully managed client relationships in the past. Highlight your consultative approach and any specific strategies you've used to drive renewals and upsells. This will illustrate your ability to align solutions with business outcomes.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and strategic thinking. Prepare for scenario-based questions where you might need to outline how you would handle specific challenges in account management or customer success. This will give you a chance to showcase your experience and thought process.
✨Embrace the Company Values
Reltio places a strong emphasis on their values like 'Customer First' and 'Better Together'. During the interview, weave these values into your responses. Share how you embody these principles in your work and how they guide your interactions with clients and colleagues. This will show that you’re not just a fit for the role, but also for the company culture.
