At a Glance
- Tasks: Drive HGVs and manage a team while delivering top-notch customer service.
- Company: Join an award-winning Removals & Storage firm with a global reach.
- Benefits: Full-time, permanent role with competitive pay and opportunities for growth.
- Other info: Opportunity to work away and develop your career in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in people's moves.
- Qualifications: Must have HGV driving experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
RELOcruitment is delighted to be partnering with an award‑winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in Wembley. Our client is looking for a self‑motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done. In this role, you will be required to manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision. This is a full‑time, permanent position working 40 hours per week. Previous experience as an HGV Driver within the Removals industry is essential.
Knowledge & Experience
- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers.
- Good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of ‘O’ License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
Skills & Personal Attributes
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
Education & Training
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Valid LGV (category C or C+E).
- Valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed).
- Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available).
- Completed FLT (Forklift Truck) training, where applicable.
Removals HGV Driver employer: Relocruitment
Join an award-winning Removals & Storage firm in Wembley, where your role as an HGV Driver not only offers competitive pay but also a supportive work culture that prioritises employee growth and development. With opportunities for on-the-job coaching and training, you will be part of a dynamic team that values excellent customer service and leadership, ensuring a rewarding career path in the removals industry.
StudySmarter Expert Advice🤫
We think this is how you could land Removals HGV Driver
✨Tip Number 1
Network like a pro! Reach out to your contacts in the removals industry and let them know you're on the hunt for an HGV Driver role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience in the removals industry. Highlight your customer service skills and leadership abilities to stand out.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of health and safety regulations and the working time directive. Being well-versed in these areas will show that you’re serious about the role and ready to lead a team effectively.
We think you need these skills to ace Removals HGV Driver
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as an HGV Driver in the removals industry. We want to see how you've handled customer service and team leadership in your past roles, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to match the job description. Use keywords from the listing to show us you understand what we're looking for. It’ll make your application stand out!
Be Professional Yet Personable:While we appreciate professionalism, we also love a bit of personality! Let your character shine through in your application. Show us why you’d be a great fit for our team in Wembley.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Relocruitment
✨Know Your Stuff
Make sure you’re well-versed in the removals industry and the specific requirements of the HGV Driver role. Brush up on your knowledge of company procedures, health and safety regulations, and the working time directive. This will show that you’re not just a driver, but someone who understands the bigger picture.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to delivering superior service.
✨Demonstrate Leadership Qualities
As you may need to manage a team in the manager’s absence, be ready to discuss your leadership experience. Share specific instances where you directed a team or resolved conflicts, highlighting your ability to motivate and guide others effectively.
✨Plan for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Prepare to discuss how you would handle various situations, such as managing a tight schedule or dealing with unexpected issues on the road. This will showcase your problem-solving skills and readiness for the job.
