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- Tasks: Support daily operations, oversee moving crews, and ensure excellent customer service.
- Company: Join a reputable UK removals and storage company known for quality and reliability.
- Benefits: Enjoy a dynamic work environment with opportunities for training and career growth.
- Why this job: Be part of a fast-paced team making a real impact in people's lives through logistics.
- Qualifications: 2+ years in removals or logistics, strong leadership skills, and a valid driver's license required.
- Other info: Flexibility needed for varied hours; training provided for desired qualifications.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a stalwart of the UK Removals and Storage Industry—a multi-branch, long-term BAR member with a great reputation for quality. They are seeking a proactive and organised Assistant Branch Manager to support daily operations within the Leeds branch.
This role involves overseeing moving crews, coordinating transportation and storage logistics, ensuring high-quality customer service, and supporting the branch manager with team leadership, compliance, and process improvement. The ideal candidate will have hands-on experience in the removals, transportation, or logistics sector, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities:- Assist the Branch Manager in overseeing day-to-day branch operations.
- Supervise and coordinate removal teams, drivers, and logistics staff to ensure timely and efficient service.
- Plan, schedule, and dispatch vehicles and personnel for household, office, and commercial removals.
- Conduct site surveys and risk assessments for removal jobs when required.
- Manage inventory and storage logistics, ensuring proper handling and documentation.
- Processing weekly wages to head office.
- Completing and sending client invoices.
- Credit control for the branch.
- Provide excellent customer service, handling escalated customer issues and complaints professionally.
- Ensure compliance with health and safety regulations, transport laws, and company policies.
- Monitor and improve operational efficiency, cost control, and team performance.
- Assist in training, mentoring, and evaluating staff.
- Maintain accurate records of removals, deliveries, vehicle usage, and incident reports.
- Support the Branch Manager with administrative duties, reporting, and audits.
- Exceptional attention to detail.
- Proven experience in the removals, logistics, or transportation industry (minimum 2 years preferred).
- Previous supervisory or assistant management experience is desirable.
- Strong leadership and team coordination skills.
- Excellent organizational and problem-solving abilities.
- Good working knowledge of logistics planning, vehicle routing, and storage procedures.
- Familiarity with health and safety practices in a transport/removals setting.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office and logistics software (TMS, CRM, etc.).
- Valid driver’s license (commercial license preferred).
- On-site and field-based work, including occasional lifting or assisting with removals.
- May involve early mornings, late evenings, or weekends depending on job schedules.
- Fast-paced environment with a need for flexibility and adaptability.
- Transport Manager Certificate of Professional Competence (CPC) - desirable, willing to train.
- First Aid or Health & Safety certification.
- Counterbalance forklift licence.
Contact Detail:
Relocruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals and Logistics Assistant Manager
✨Tip Number 1
Familiarise yourself with the removals and logistics industry by researching current trends and challenges. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the removals and logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings at companies like us.
✨Tip Number 3
Prepare to discuss your hands-on experience in logistics or removals during interviews. Be ready to share specific examples of how you've successfully managed teams or improved operational efficiency in previous roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any mentoring or training experiences you've had. This is particularly important for the Assistant Manager role, as you'll be expected to support and guide your team effectively.
We think you need these skills to ace Removals and Logistics Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the removals, logistics, or transportation industry. Emphasise any supervisory roles and specific achievements that demonstrate your leadership and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the removals and logistics sector. Mention how your skills align with the responsibilities of the Assistant Branch Manager role and provide examples of how you've successfully managed teams or improved processes in previous positions.
Highlight Relevant Skills: In your application, clearly outline your skills related to logistics planning, team coordination, and customer service. Use specific examples to illustrate your problem-solving abilities and attention to detail, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for the position.
How to prepare for a job interview at Relocruitment
✨Showcase Your Experience
Make sure to highlight your hands-on experience in the removals, transportation, or logistics sector. Be prepared to discuss specific examples of how you've managed teams or coordinated logistics in previous roles.
✨Demonstrate Leadership Skills
Since this role involves supervising teams, it's crucial to convey your leadership abilities. Share instances where you've successfully led a team, resolved conflicts, or improved operational efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Think of scenarios from your past work where you had to think on your feet and provide excellent customer service.
✨Know the Industry Standards
Familiarise yourself with health and safety regulations, transport laws, and best practices in the removals industry. Being knowledgeable about these topics will show your commitment to compliance and operational excellence.
