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- Tasks: Drive HGV Class 2 vehicles and manage team operations in the manager's absence.
- Company: Join an award-winning Removals & Storage firm with global reach.
- Benefits: Enjoy a full-time, permanent role with competitive pay and opportunities for training.
- Why this job: Be part of a dynamic team that values customer service and leadership skills.
- Qualifications: Must have HGV driving experience, a clean record, and relevant certifications.
- Other info: Willingness to work away from home and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
RELOcruitment is delighted to be partnering with an award-winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in NW London.
Our client is looking for a self-motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done. In this role, you will be required to help manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision.
This is a full-time, permanent position working 40 hours per week. Previous experience as an HGV Driver within the Removals industry is essential.
Knowledge & Experience:- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers.
- Good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of 'O' License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Valid LGV (category C or C+E).
- Valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed).
- Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available).
- Completed FLT (Forklift Truck) training, where applicable.
Contact Detail:
Relocruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Removals Driver
✨Tip Number 1
Familiarise yourself with the specific requirements of the HGV Class 2 role in the removals industry. Understanding the nuances of customer service and team leadership in this context will help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in the removals sector. Engaging with current employees can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially those that highlight your problem-solving skills and ability to lead a team. Real-life examples will demonstrate your capability to manage responsibilities effectively.
✨Tip Number 4
Show your willingness to adapt by being open about your availability for weekend work or travel. This flexibility is often highly valued in the removals industry and can set you apart from other candidates.
We think you need these skills to ace HGV Class 2 Removals Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as an HGV Driver, particularly within the removals industry. Emphasise your customer service skills and any leadership roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Mention specific experiences that demonstrate your ability to manage teams and deliver excellent customer service.
Highlight Relevant Qualifications: Ensure you list all relevant qualifications, such as your LGV licence, Drivers CPC Certificate, and any additional training in health and safety or customer service that you have completed.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in past roles. This could include managing difficult situations with customers or leading a team under pressure.
How to prepare for a job interview at Relocruitment
✨Showcase Your Driving Experience
Make sure to highlight your previous experience as an HGV Driver, especially within the removals industry. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Demonstrate Leadership Skills
Since the role involves managing a team in the manager's absence, be ready to share examples of when you've successfully led a team. Discuss your approach to directing and motivating team members, as well as how you handle conflicts or challenges.
✨Know the Company Procedures
Familiarise yourself with the company's procedures and standards before the interview. This will show that you're proactive and serious about the role. You might even want to prepare questions about their specific practices to demonstrate your interest.
✨Emphasise Customer Service Skills
Excellent customer service is key in this role. Prepare to discuss how you've provided superior service in past positions, including any feedback you've received from customers. This will help illustrate your commitment to maintaining high standards.
