At a Glance
- Tasks: Guide customers through their moving journey with care and professionalism.
- Company: Join a renowned removals brand with over 350 years of heritage.
- Benefits: Receive full training, competitive pay, and opportunities for growth.
- Other info: Dynamic role with a supportive team and a focus on customer excellence.
- Why this job: Make a real difference in people's lives during significant transitions.
- Qualifications: Strong communication skills and a positive, customer-first attitude.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting a Move Manager for one of Britain's most recognised and long-established removals and storage brands — a business with over 350 years of heritage and a genuine passion for customer excellence.
The Role This is a customer-facing role at the heart of the business — guiding customers through one of life's most significant events, from first enquiry right through to the completion of their move.
You'll be their trusted point of contact throughout, managing everything professionally, efficiently, and with genuine care.
Day-to-day you'll be handling enquiries by phone, email, and live chat, taking ownership of each move end-to-end, coordinating with internal teams, identifying upsell opportunities, resolving queries, and maintaining accurate records — all while working towards individual and team targets.
What They're Looking For A positive, people-first communicator who genuinely enjoys helping customers and can stay organised and calm across multiple priorities.
Previous experience in logistics, or removals is advantageous — but full training is provided, so it really is about the right attitude and approach.
You'll need: Excellent written and verbal communication skills Strong listening skills and a customer-first mindset Good organisational ability and confidence managing competing priorities Confidence with Mic...
