RELOcruitment are delighted to be working alongside an award-winning Removals experience throughout their moving journey. * Provide accurate information about products and services addressing customers needs and concerns. * Maximise revenue through upselling optional extra products and services. * Maintain excellent customer service and communication standards at all times work to KPI s ensuring targets are met. * Ability to problem-solve in order to achieve a positive customer outcome. * Collaborate with team members to improve customer service processes and outcomes. * Follow up with customers to ensure their issues are resolved and they are satisfied with the service. * Stay up to date with prod...
