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For Companies At a Glance
- Tasks: Manage corporate accounts and deliver exceptional service for relocations across the globe.
- Company: Established removals and relocation company with a collaborative remote culture.
- Benefits: Flexible remote work, excellent work-life balance, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the relocation industry.
- Qualifications: Experience in corporate account management and strong relationship-building skills.
- Other info: Remote role with occasional meetings in Buckinghamshire; ideal for candidates in nearby areas.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an established removals and relocation company seeking an experienced Corporate Account Manager to join their successful corporate team on a remote basis. This is an excellent opportunity to manage a portfolio of corporate, RMC (Relocation Management Company), and trade clients, delivering exceptional service across UK, European, International, and third-country moves. You'll be working remotely with the flexibility to manage your own schedule, while being part of a collaborative corporate team that meets regularly to drive strategy and excellence.
The Role
As a Corporate Account Manager, you'll be responsible for managing an existing book of corporate business, building strong client relationships, maximizing account growth opportunities, and ensuring seamless service delivery across all move types. You'll work closely with operations, network partners, and international agents to coordinate complex relocations while maintaining commercial focus and driving profitability.
Key Responsibilities:
- Account Management & Client Relationships
- Manage existing corporate, RMC, and trade client accounts across UK, European, International, and third-country moves
- Maximize relationship depth through cross-selling and identifying continuous improvement opportunities
- Establish and maintain strong relationships with qualified prospects and key stakeholders
- Deliver exceptional service throughout the relocation process, building loyalty and repeat business
- Attend account review meetings and present performance updates as required
- Understand each enquiry fully and action appropriately within KPI timelines
- Arrange preliminary surveys of personal effects
- Liaise with external agents, network partners, shipping companies, and freight agents
- Negotiate competitive rates with shipping companies and third-country suppliers
- Formulate comprehensive move plans and quotations adhering to KPI timelines
- Maintain oversight of file handling and progression, providing guidance and escalating concerns
- Manage customer service issues and resolve root causes of problems
- Keep clients updated on freight charges and exchange rate fluctuations
- Invoice clients and ensure payment received within contract terms
- Provide guidance on quotations and pricing to maintain loyalty and maximize profits
- Identify upselling opportunities and support team development
- Provide reporting to accounts including financial spend, KPIs, and tonnage as required
- Present projected revenues and profits to Corporate and Senior Management Team
- Provide daily feedback to the corporate sales team regarding account issues
- Work closely with Operations to ensure move plans are executed on time and to required standards
- Attend corporate sales meetings (approximately 4-6 times per year in Aylesbury)
- Contribute to developing sales strategies, setting targets, and continuous improvement
- Provide cover and support to colleagues as necessary
- Complete reports and submit information as requested
Skills & Experience
Essential
- Proven experience as a Corporate Account Manager in the removals/relocation industry
- Strong knowledge of RMC operations and corporate/trade client management
- Experience managing UK, European, International, and third-country moves
- Excellent relationship-building and stakeholder management skills
- Strong commercial awareness with ability to manage P&L and maximize profitability
- Outstanding communication skills - written and verbal
- Highly organized with ability to manage multiple accounts and complex move files
- Problem-solving mindset with focus on customer satisfaction
- Proficient with CRM systems and MS Office
Desirable
- DSP (Destination Service Provider) certification or experience
- Existing relationships with RMCs, corporate clients, or trade partners
- Experience negotiating with international agents and shipping companies
- Knowledge of customs procedures and international shipping regulations
Location & Flexibility
This is a remote position offering excellent work-life balance and flexibility. However, there are important location requirements: You MUST:
- Be able to commute to one of the firms depots in Buckinghamshire, Kent, or Surrey when required for operational needs or meetings
- Be able to commute to Buckinghamshire for corporate team meetings (approximately 4-6 times per year, typically 10am-3pm) - this is essential and non-negotiable
Ideal locations: Candidates based in or around Buckinghamshire, Berkshire, Surrey, Kent, Oxfordshire, Hampshire, West Sussex, or Hertfordshire would be well-positioned for this role.
Corporate Account Manager in Warrington employer: RELOcruitment Ltd
Contact Detail:
RELOcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Account Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the removals and relocation industry. Attend virtual events or webinars where you can meet potential employers and showcase your expertise as a Corporate Account Manager.
✨Tip Number 2
Prepare for those interviews! Research the company and understand their client base. Be ready to discuss how you can enhance their corporate account management and drive profitability, just like they want.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in managing corporate accounts or complex relocations. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Corporate Account Manager in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Corporate Account Manager. Highlight your experience in managing corporate accounts and any specific achievements in the removals or relocation industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your passion for client relationships and how you've successfully managed complex relocations in the past. Let your personality come through!
Showcase Your Skills: Don’t forget to highlight your key skills that match the job description, like your commercial awareness and problem-solving mindset. We love seeing candidates who can manage multiple accounts while keeping customer satisfaction at the forefront.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our collaborative team!
How to prepare for a job interview at RELOcruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the removals and relocation industry. Understand the key responsibilities of a Corporate Account Manager, especially around managing corporate, RMC, and trade client accounts. Familiarise yourself with the specific challenges and opportunities in UK, European, and international moves.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build strong client relationships. Think about times you've maximised account growth or resolved customer service issues effectively. This role is all about collaboration, so be ready to discuss how you've worked with teams to deliver exceptional service.
✨Be Ready to Discuss Financial Acumen
Since this position involves managing P&L and maximising profitability, be prepared to talk about your experience with financial management. Bring examples of how you've successfully negotiated rates or identified upselling opportunities in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current strategies for client retention or how they measure success in account management. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
