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- Tasks: Drive HGV Class 2 vehicles and manage a regional branch in the manager's absence.
- Company: Join an award-winning Removals & Storage firm with global reach.
- Benefits: Enjoy a full-time role with overtime opportunities and a supportive team environment.
- Why this job: Be part of a dynamic team, delivering excellent customer service and leading others.
- Qualifications: Must have HGV driving experience, strong leadership skills, and a clean driving record.
- Other info: Willingness to work away from home and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
RELOcruitment is delighted to be partnering with an award-winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in Wembley. Our client is looking for a self-motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done.
In this role, you will be required to manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision. This is a full-time, permanent position working 40 hours per week (Overtime available). Previous experience as an HGV Driver within the Removals industry is essential.
Knowledge & Experience:- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers.
- Good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of ‘O’ License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Valid LGV (category C or C+E).
- Valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed).
- Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available).
- Completed FLT (Forklift Truck) training, where applicable.
HGV Class 2 Removals Driver employer: RELOcruitment Ltd
Contact Detail:
RELOcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Removals Driver
✨Tip Number 1
Familiarise yourself with the removals industry and the specific challenges it presents. Understanding common customer concerns and how to address them will help you stand out during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you demonstrated problem-solving and decision-making abilities.
✨Tip Number 3
Brush up on your knowledge of UK geography, especially areas you may be driving to. Being able to discuss routes and logistics confidently can show your preparedness for the role.
✨Tip Number 4
Prepare to discuss your understanding of health and safety regulations relevant to the removals industry. Being knowledgeable about risk assessments and safety protocols will demonstrate your commitment to maintaining high standards.
We think you need these skills to ace HGV Class 2 Removals Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HGV Driver, particularly in the removals industry. Emphasise your customer service skills and any leadership roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Mention specific experiences that demonstrate your ability to manage teams and deliver excellent customer service.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your valid LGV licence, Drivers CPC Certificate, and any additional training related to health and safety or customer service. This will show you meet the essential criteria.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This is crucial for demonstrating your ability to make decisions unsupervised and manage challenges effectively.
How to prepare for a job interview at RELOcruitment Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience as an HGV Driver in the removals industry. Be prepared to discuss specific situations where you delivered excellent customer service or managed a team effectively.
✨Demonstrate Leadership Skills
Since the role involves managing a regional branch in the manager's absence, be ready to provide examples of how you've successfully led a team. Discuss your approach to motivating team members and ensuring high standards of discipline and safety.
✨Know Your Regulations
Familiarise yourself with 'O' License regulations and the working time directive. During the interview, you may be asked about these topics, so showing your knowledge will demonstrate your preparedness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of past experiences where you had to make quick decisions under pressure, especially in relation to customer service or team management.
