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- Tasks: Drive HGV Class 2 vehicles and manage a regional branch in the manager's absence.
- Company: Join an award-winning Removals & Storage firm with global reach.
- Benefits: Enjoy a full-time role with overtime options and opportunities for training.
- Why this job: Be part of a dynamic team, delivering excellent customer service and leading others.
- Qualifications: Must have HGV driving experience, strong leadership skills, and a clean driving record.
- Other info: Willingness to work away from home and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
RELOcruitment is delighted to be partnering with an award-winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in Wembley. Our client is looking for a self-motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done.
In this role, you will be required to manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision. This is a full-time, permanent position working 40 hours per week (Overtime available).
Knowledge & Experience:
- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers.
- Good geographic knowledge of the UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of ‘O’ License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
Skills & Personal Attributes:
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
Education & Training:
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Valid LGV (category C or C+E).
- Valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed).
- Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available).
- Completed FLT (Forklift Truck) training, where applicable.
HGV Class 2 Removals Driver employer: RELOcruitment Ltd
Contact Detail:
RELOcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Removals Driver
✨Tip Number 1
Familiarise yourself with the specific requirements of the removals industry. Understanding the nuances of customer service in this field can set you apart, so be ready to discuss your previous experiences and how they relate to the role.
✨Tip Number 2
Brush up on your knowledge of UK geography, as this will be crucial for navigating routes efficiently. Consider using mapping apps or tools to enhance your understanding of regional areas where you might be working.
✨Tip Number 3
Demonstrate your leadership skills during any interactions with the hiring team. Be prepared to share examples of how you've successfully managed teams or projects in the past, especially in high-pressure situations.
✨Tip Number 4
Show your commitment to safety and compliance by discussing any relevant training or certifications you have completed. Highlighting your understanding of Health & Safety regulations and risk assessments can make a strong impression.
We think you need these skills to ace HGV Class 2 Removals Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HGV Driver, particularly in the removals industry. Emphasise your customer service skills and any leadership roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to this specific role. Mention your understanding of the company's values and how your skills align with their requirements.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your valid LGV licence, Drivers CPC Certificate, and any additional training related to health and safety or customer service. This will demonstrate your compliance with industry standards.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This is crucial for demonstrating your ability to make decisions unsupervised and manage teams effectively.
How to prepare for a job interview at RELOcruitment Ltd
✨Showcase Your Driving Experience
Make sure to highlight your previous experience as an HGV Driver, especially within the removals industry. Be prepared to discuss specific challenges you've faced and how you overcame them, demonstrating your problem-solving skills.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of examples where you've gone above and beyond for a customer. This will show that you understand the importance of client satisfaction in the removals business.
✨Know Your Regulations
Familiarise yourself with 'O' License regulations and the working time directive. Being able to discuss these topics confidently will demonstrate your knowledge and commitment to safety and compliance.
✨Prepare for Leadership Questions
As you'll be managing a regional branch in the manager's absence, be ready to talk about your leadership style. Share experiences where you've successfully directed and motivated a team, showcasing your supervisory skills.
