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- Tasks: Drive HGV Class 2 vehicles and manage a regional branch in the manager's absence.
- Company: Join an award-winning Removals & Storage firm with global reach.
- Benefits: Enjoy full-time hours, overtime opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer service and leadership skills.
- Qualifications: Must have HGV driving experience, strong leadership skills, and a clean driving record.
- Other info: Willingness to work away from home and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
RELOcruitment is delighted to be partnering with an award-winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in Wembley.
Our client is looking for a self-motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done. In this role, you will be required to manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision.
This is a full-time, permanent position working 40 hours per week (Overtime available). Previous experience as an HGV Driver within the Removals industry is essential.
Knowledge & Experience:- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers.
- Good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of ‘O’ License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Valid LGV (category C or C+E).
- Valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed).
- Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available).
- Completed FLT (Forklift Truck) training, where applicable.
HGV Class 2 Removals Driver employer: RELOcruitment Ltd
Contact Detail:
RELOcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Removals Driver
✨Tip Number 1
Familiarise yourself with the specific requirements of the removals industry. Understanding the nuances of customer service in this field can set you apart, so be prepared to discuss your previous experiences and how they relate to the role.
✨Tip Number 2
Brush up on your knowledge of UK geography, as having a good understanding of routes and locations will be crucial. Consider using mapping apps or tools to enhance your navigation skills, which can impress during interviews.
✨Tip Number 3
Demonstrate your leadership abilities by preparing examples of how you've successfully managed teams in the past. Highlight any situations where you had to make quick decisions or resolve conflicts, as these are key skills for the role.
✨Tip Number 4
Show your commitment to safety and compliance by being well-versed in health and safety regulations. Be ready to discuss how you've implemented these in previous roles, as this will reflect your conscientious approach to the job.
We think you need these skills to ace HGV Class 2 Removals Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HGV Driver in the Removals industry. Emphasise your customer service skills, leadership abilities, and any specific training or certifications you have that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of their operations and how your skills can contribute to maintaining high standards of discipline, workmanship, and safety.
Highlight Relevant Experience: In your application, be sure to detail your previous roles and responsibilities that relate directly to the job description. Include examples of how you've successfully managed teams, provided excellent customer service, and adhered to health and safety regulations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at RELOcruitment Ltd
✨Showcase Your Driving Experience
Make sure to highlight your previous experience as an HGV Driver, especially within the removals industry. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Demonstrate Leadership Skills
Since the role involves managing a regional branch in the manager's absence, it's crucial to showcase your leadership abilities. Share examples of how you've successfully directed and motivated a team in the past, and how you ensure high standards of discipline and safety.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've handled customer interactions in the past. Provide examples of how you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Know Your Regulations
Familiarise yourself with 'O' License regulations and the working time directive, as these are essential for the role. Being able to discuss these regulations confidently will show that you are knowledgeable and compliant, which is vital for maintaining safety and standards.
