Relocation Advisor

An exciting opportunity has arisen for an experienced professional with a background in relocation or global mobility to join a growing and dynamic organisation as a Move Advocate.

This is a fully office-based role in Hertfordshire, ideal for someone who thrives in a structured, collaborative environment and is passionate about delivering an exceptional relocation experience.

As a Move Advocate, you will serve as the main point of contact and trusted advisor for employees and their families relocating for work. Youll ensure a smooth, informed, and supportive journey from start to finish, working closely with internal teams to continually enhance the customer experience.

Key Responsibilities:

• Act as the single point of coordination for relocating employees and their families via phone and email
• Provide expert guidance and consultation throughout the full relocation lifecycle
• Help assignees navigate the complexities of settling into a new location with confidence
• Represent our client\’s HR/mobility function and ensure seamless programme execution
• Be trained and certified on relocation policies, benefits, and destination knowledge to deliver expert support

Key Requirements:

• Relocation or global mobility experience is essential
• Strong background in customer service or account management
• Experience within supplier-side relocation services or HR highly desirable
• Excellent English communication skills (verbal and written); other languages a plus
• Comfortable learning and using bespoke systems or CRM platforms

Personal Attributes:

• Detail-oriented and highly organised, able to manage multiple tasks efficiently
• Friendly, professional, and solutions-driven with a collaborative mindset
• Strong problem-solving skills and emotional intelligence
• A team player who thrives on delivering quality and consistency in customer care

This is an outstanding opportunity to join a people-focused organisation and play a key role in supporting globally mobile professionals and their families.

Apply today to be considered. Immediate interviews available for suitable candidates.

JBRP1_UKTJ