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- Tasks: Guide clients through their relocation journey with expert support and local insights.
- Company: Relocity transforms global mobility with innovative software and personalised services.
- Benefits: Enjoy flexible remote work, competitive pay, and a supportive team culture.
- Why this job: Make a real impact by helping others settle into new cities while developing valuable skills.
- Qualifications: Must have 5 years of London residency and a valid driver's license; customer service skills are essential.
- Other info: Part-time role with a minimum commitment of 20 hours per week.
Relocation Consultant (Part-Time) – London, ENG
Relocation Consultant (Part-Time) – London, ENG
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What Relocity Is Doing
Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at
What Relocity Is Doing
Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at You’ll Do…
As a Part-Time Personal Host (Relocation Consultant), you will be a trusted partner to our clients and their employees, guiding them through every stage of the relocation process. From coordinating their move and ensuring a smooth transition to handling key logistical details with a white-glove approach, you will provide high-touch support to help them feel at home in their new city.
This role is primarily remote (60-70%), with the remaining 30-40% dedicated to in-person client support throughout the city. While you’ll have the freedom to manage your time, you will be expected to align your schedule within the company’s flexible work policies to ensure you’re available for your clients when they need you.
Success in this role requires deep local expertise, exceptional interpersonal skills, and a passion for helping others navigate life changes. Strong project management, calendar coordination, problem-solving abilities, and tech fluency are also fundamental to delivering a seamless experience.
How You’ll Do It…
- Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
- Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
- Conduct in-depth housing research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
- Offer school support as needed by presenting both public and private options based on the destination, and assist with school viewings and the admission process whenever possible.
- Assist with essential services such as conversion of driver’s license, banking setup, and other logistical requirements to ensure a smooth transition.
- Support and guide relocating employees through the process of complying with local regulations in the host country, including but not limited to townhall registration, obtaining social ID numbers, and registering for tax purposes.
- Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
- Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
- Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
- Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
- Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
- Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
- Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.
What Past Experience and Current Skills Will Enable Your Success In This Role?
- Must have the legal right to work in London
- Must have at least 5 years of residency in London, with extensive knowledge of the local rental market, education system, and local registration processes
- Must own a reliable 4-door vehicle and a valid driver’s license to conduct in-person client services, including area tours and rental searches
- Able to commit to a minimum of 20 hours per week
- Must be flexible and available to work weekends
- Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
- Must be self-motivated, with the ability to work independently and manage time effectively
- Prior personal relocation or moving assistance experience is preferred, but not required
Education and/or Technology Requirement
- Bachelor or Associate’s degree (or equivalent) preferred
- Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
- Must have a laptop, smartphone, and reliable internet connection
Language Skills
- Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organization
Pay Range: £22.41 – £24.23
Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
General Business and Customer Service
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Industries
Technology, Information and Internet
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Relocation Consultant (Part-Time) - London, ENG employer: Relocity, Inc.
Contact Detail:
Relocity, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation Consultant (Part-Time) - London, ENG
✨Tip Number 1
Familiarise yourself with the local rental market and housing trends in London. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the needs of relocating employees.
✨Tip Number 2
Network with other relocation professionals or join relevant groups on social media platforms. Building connections can provide insights into the industry and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Brush up on your project management skills, as this role requires juggling multiple relocations at once. Consider using tools like Trello or Asana to organise your tasks and showcase your ability to manage time effectively.
✨Tip Number 4
Prepare to discuss your interpersonal skills and past experiences in customer service during the interview. Think of specific examples where you've successfully helped someone navigate a challenging situation, as this will resonate well with the role's requirements.
We think you need these skills to ace Relocation Consultant (Part-Time) - London, ENG
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved customer service, project management, or relocation assistance. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your understanding of the relocation process. Mention specific skills that align with the job requirements, such as local knowledge of London and interpersonal skills.
Showcase Local Expertise: Since the role requires deep local expertise, include examples of your knowledge about London's rental market, education system, and local regulations. This will show that you are well-prepared to assist clients effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Relocity, Inc.
✨Show Your Local Expertise
As a Relocation Consultant, your deep knowledge of London is crucial. Be prepared to discuss local rental markets, schools, and neighbourhoods in detail. Share specific examples of how you've helped others navigate these aspects.
✨Demonstrate Interpersonal Skills
This role requires exceptional interpersonal skills. During the interview, showcase your ability to build relationships and communicate effectively. Use examples from past experiences where you successfully supported clients through transitions.
✨Highlight Problem-Solving Abilities
Relocation can be challenging, so it's important to demonstrate your problem-solving skills. Prepare to discuss scenarios where you've had to think on your feet and find solutions for clients facing unexpected issues.
✨Emphasise Flexibility and Time Management
Since this role involves managing multiple relocations, highlight your time management skills and flexibility. Discuss how you prioritise tasks and adapt your schedule to meet client needs, especially during busy periods.
