Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line support and troubleshoot technical issues for new employees.
- Company: Dynamic tech solutions company based in Harrow, UK.
- Benefits: Career growth opportunities and a chance to specialise in IT.
- Why this job: Join a team that values innovation and supports your professional journey.
- Qualifications: Bachelor's degree in IT and 1-3 years of experience with Mac/Windows systems.
- Other info: Strong customer service skills and networking knowledge are essential.
The predicted salary is between 28800 - 43200 £ per year.
A technology solutions company is looking for an Information Technology Infrastructure Engineer in Harrow, UK. The role involves providing first-line support, troubleshooting technical issues, and ensuring a smooth onboarding experience for new employees.
Candidates should have a Bachelor's degree in IT and 1-3 years of experience with Mac and/or Windows systems. Strong customer service skills and a basic understanding of networking concepts are essential. This position offers opportunities for career growth and specialization.
IT Infrastructure Engineer — End-User Support & Onboarding in Harrow on the Hill employer: ReliaQuest
Contact Detail:
ReliaQuest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer — End-User Support & Onboarding in Harrow on the Hill
✨Tip Number 1
Network like a pro! Attend tech meetups or local IT events in Harrow to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your troubleshooting successes and onboarding experiences. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face as an IT Infrastructure Engineer. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, so make sure you check it out and get your application in.
We think you need these skills to ace IT Infrastructure Engineer — End-User Support & Onboarding in Harrow on the Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mac and Windows systems. We want to see how your skills match up with the role, so don’t be shy about showcasing your technical prowess!
Show Off Your Customer Service Skills: Since this role involves first-line support, it’s crucial to demonstrate your customer service abilities. Share examples of how you've helped users in the past – we love a good success story!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ReliaQuest
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Mac and Windows systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you resolved them. This will show that you have the hands-on experience they’re looking for.
✨Customer Service is Key
Since strong customer service skills are essential for this role, think of examples where you've gone above and beyond to help a user. Prepare to share these stories during the interview to demonstrate your ability to handle end-user support effectively.
✨Understand Networking Basics
Even if networking isn't your primary focus, having a basic understanding of networking concepts can set you apart. Brush up on terms like IP addresses, DNS, and DHCP, and be prepared to explain how they relate to end-user support.
✨Show Enthusiasm for Onboarding
The onboarding experience is crucial for new employees, so express your passion for making it smooth and enjoyable. Think about ways you could improve the onboarding process and be ready to share your ideas during the interview.
