HR Coordinator

Position Summary: Working within the HR Shared Service function, assisting with transactional and advisory support. Coordinating with the wider HR team and the business.

Responsibilities:

• Provide a high quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HRSS processes.
• Responsible for full administration duties i.e., managing, coordinating, filing training certification and training forms.
• Responding to queries in the HR Shared Service inbox as the first point of contact.
• Support all aspects of the employee life cycle including administration of new starters, leavers, holidays, HR processes, reference, changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
• Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
• Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly and relevant systems are updated.
• Support process improvements by reviewing the HR processes to ensure they are as efficient.
• Work with Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
• Provide support to HR Business Partners with ad hoc activities as and when required.
• Support, coordinate, and arrange key initiatives such as Wellbeing Week, long service and Colleague of the Quarter lunches.
• Work with the HRSS team in arranging flu jabs, health surveillance, managing benefits (eyecare vouchers) and night worker health assessments processes.
• Attend and support monthly COTQ meetings and issue certificates/process payments for COTQ winners.
• Organise training at the request of the Learning and Development team, and support password resets for the training Skills Hub platform.
• Organise interviews as part of the recruitment process.
• Administrate and coordinate the company car process by chasing fines and reviewing employee files, liaising with Facilities Manager.
• Provide Colleague Central password resets and assist employees in downloading the CC app.

Knowledge, Skills & Expertise:

• Previous HR administration experience.
• Strong attention to detail.
• Strong time management and prioritisation skills with an ability to work to tight timescales and deadlines.
• Excellent communication skills and a customer‑centric approach.
• Ability to develop effective relationships and manage expectations of multiple stakeholders.
• Strong team player that can handle matters confidentially and sensitively.
• Intermediate knowledge of Microsoft Office.
• Solutions‑orientated, ‘can‑do’ mindset with the ability to work at pace, cope with ambiguity, resolve issues and improve processes.

Qualifications / Education:

• Essential: A Levels or equivalent.
• Desirable: Ideally Level 3 CIPD qualified.

What we offer you:

• A competitive salary.
• 25 days holiday.
• Flexible holiday buy/sell scheme.
• Recognition and reward scheme.
• Internal and external learning and development.
• On‑site café (West Drayton site).
• Employee Assistant Programme.
• Cycle to Work & Tech Scheme.

Reliance Worldwide Corporation Ltd is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an environment of belonging for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised because of such a request. Your information will be kept confidential according to General Data Protection Regulation (GDPR).