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- Tasks: Manage customer queries and support the service team via email and phone.
- Company: Leading tech service provider based in Greater London.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a vibrant team and enhance your customer service skills.
- Qualifications: Excellent communication skills and familiarity with accounting systems.
- Other info: Perfect for enthusiastic, self-motivated individuals who thrive under pressure.
The predicted salary is between 30000 - 42000 £ per year.
A leading tech service provider based in Greater London is seeking a customer service professional. This role requires excellent communication skills, familiarity with accounting systems, and the ability to manage customer queries both via email and phone.
Candidates should be enthusiastic, self-motivated, and capable of handling multiple tasks under pressure. The position offers a chance to work in a dynamic environment and support the customer service team effectively.
Service Desk & Billing Administrator employer: Reliance High-Tech
Contact Detail:
Reliance High-Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk & Billing Administrator
✨Tip Number 1
Make sure to research the company before your interview. Knowing their services and values will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend or family member to boost your confidence in handling queries.
✨Tip Number 3
Show off your multitasking abilities during the interview. Share examples of how you've successfully managed multiple tasks in previous roles, especially under pressure, to demonstrate your capability.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our dynamic team.
We think you need these skills to ace Service Desk & Billing Administrator
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your written application highlights your communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in handling customer queries.
Familiarity with Accounting Systems: If you've got experience with accounting systems, let us know! Mention any specific software you’ve used and how it helped you manage tasks effectively. This will show that you’re ready to hit the ground running.
Demonstrate Your Enthusiasm: We love candidates who are enthusiastic and self-motivated! In your application, share what excites you about this role and why you want to be part of our dynamic team. A little passion goes a long way!
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your ability to handle multiple tasks under pressure and any relevant experiences that align with the role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Reliance High-Tech
✨Know Your Stuff
Make sure you’re familiar with the accounting systems mentioned in the job description. Brush up on any relevant software and be ready to discuss your experience with it. This shows you’re not just a good communicator but also technically savvy.
✨Practice Makes Perfect
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult queries or complaints, and practice your responses. This will help you feel more confident during the interview.
✨Show Your Enthusiasm
Let your passion for customer service shine through! Share examples of how you’ve gone above and beyond for customers in the past. Employers love to see candidates who are genuinely excited about helping others.
✨Stay Calm Under Pressure
Since the role involves managing multiple tasks, be prepared to discuss how you prioritise and stay organised. You might even want to share a specific example of a time you successfully juggled several responsibilities at once.
