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- Tasks: Provide remote engineering support and technical expertise for security solutions.
- Company: Join the UK's largest independent integrator of security solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in protecting people and assets with innovative technology.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions and lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets, and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation with the agility and customer focus of an independent business.
We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Your responsibilities:
- Provide remote engineering support to the field-based engineers, including incident triage, remote resolution, firmware upgrades, and patching.
- Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages.
- Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS, and Traka with PC Based Digital Recorders.
- Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults.
- Liaise with field engineers where required.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximise personal development and performance and take an active part in performance reviews and personal development plans.
- Maintain up-to-date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes.
Your competencies:
- NVQ 3 in Electronic Security or equivalent proven experience (4+ years).
- Knowledge of Access control, CCTV, Intercom, and Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Health and Safety knowledge.
- Good knowledge of Access control, CCTV, Intercom, and Intruder systems.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End).
- Excellent communication skills – written and verbal.
You must be able to gain the client's own DV level clearance.
Your profile:
- Flexible with a can-do/will-do attitude, able to work both independently and as part of a team.
- Proven record of great customer service and an ability to manage time and workload.
To express an interest in this role, please send your CV and a covering letter no later than 31st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protect's vetting standards.
Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
PPM Engineer - Reading and Didcot employer: Reliance High-Tech
Contact Detail:
Reliance High-Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Engineer - Reading and Didcot
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their security solutions and be ready to discuss how your skills can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of CCTV, access control systems, and networking fundamentals. Being able to talk confidently about these topics will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace PPM Engineer - Reading and Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Engineer role. Highlight your experience with security systems, especially CCTV and access control, and any relevant qualifications like NVQ 3 in Electronic Security. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Reliance High-Tech. Mention your customer service experience and how you can contribute to our mission of protecting people and assets.
Show Off Your Technical Skills: Don’t forget to showcase your technical expertise in your application. Whether it's your knowledge of LAN/WAN networks or your experience with firmware upgrades, we want to know how you can bring your skills to the table and support our engineers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Reliance High-Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, access control systems, and the specific software mentioned in the job description. Being able to discuss your experience with these technologies confidently will show that you're not just familiar but also passionate about the field.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you provided remote support or resolved complex faults. This will demonstrate your ability to think on your feet and your expertise in fault finding and repairs.
✨Communicate Clearly and Effectively
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical stakeholders, so being able to simplify your language is key.
✨Emphasise Your Customer Service Experience
Reliance High-Tech values great customer service, so be ready to share instances where you've gone above and beyond for clients. Highlight your ability to manage time and workload effectively while maintaining a positive attitude, as this aligns perfectly with their expectations.