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- Tasks: Provide remote engineering support and conduct fault finding on security systems.
- Company: Join the UK's largest independent integrator of security solutions.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Make a real difference in safeguarding people and assets through technology.
- Qualifications: NVQ Level 3 in Electronic Security or equivalent experience required.
The predicted salary is between 35000 - 45000 £ per year.
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions. We operate at the top end, for discerning clients in demanding environments, safeguarding people and assets through technology and expertise.
Responsibilities
- Provide remote engineering support to field-based engineers, including incident triage, remote resolution, firmware upgrades, and patching.
- Conduct fault finding and repairs across a variety of PC/network and analogue security systems, utilizing high-end software packages.
- Handle PPM and associated repairs on CCTV, Lenel, IDS, Traka, and other PC-based digital recorder systems; manage fibre optic transmission, LAN/WAN networks, and radio telemetry fault resolution.
- Liaise with field engineers as needed.
- Participate in team meetings and contribute to business activities.
- Maintain up-to-date technical knowledge through internal and external training.
- Adhere to business-specific application processes such as order submission, stock control, timesheet submission, and job closing.
Competencies
- NVQ Level 3 in Electronic Security or equivalent experience (4+ years).
- Knowledge of access control, CCTV, intercom, and intruder systems.
- Knowledge of Windows operating systems.
- Understanding of digital electronics principles and electrical systems.
- Experience with Lenel OnGuard.
- Knowledge of TCP/IP and network fundamentals, including Unified Front End (UFE).
- Excellent written and verbal communication skills.
- Ability to obtain client DV level clearance.
Profile
- Flexible, can-do attitude; capable of working independently or as part of a team.
- Proven record of delivering excellent customer service and managing time and workload efficiently.
- All candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting requirements.
PPM Engineer - Reading and London employer: Reliance High-Tech
Contact Detail:
Reliance High-Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Engineer - Reading and London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about CCTV, access control, and network fundamentals. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to discuss how you've tackled technical issues in the past. We love candidates who can think on their feet and come up with solutions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Reliance High-Tech.
We think you need these skills to ace PPM Engineer - Reading and London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Engineer role. Highlight your experience with security systems, fault finding, and any relevant technical skills. We want to see how your background aligns with what we do at Reliance High-Tech!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Knowledge: In your application, don’t shy away from showcasing your technical expertise. Mention specific systems you’ve worked with, like CCTV or Lenel OnGuard, and any relevant certifications. We’re looking for someone who knows their stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Reliance High-Tech!
How to prepare for a job interview at Reliance High-Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, access control systems, and the specific software mentioned in the job description, like Lenel OnGuard. Being able to discuss these technologies confidently will show that you're not just familiar with them, but that you can also troubleshoot and resolve issues effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've handled technical issues in the past. Think about times when you had to conduct fault finding or repairs under pressure. This will demonstrate your ability to think on your feet and provide remote support, which is a key part of the role.
✨Communicate Clearly
Since you'll be liaising with field engineers and possibly clients, practice explaining complex technical concepts in simple terms. Good communication skills are essential, so be ready to showcase your ability to convey information clearly and effectively during the interview.
✨Be Ready to Discuss Your Training
Stay updated on the latest trends and technologies in electronic security. Be prepared to talk about any recent training you've undertaken, whether it's internal or external. This shows your commitment to maintaining your technical knowledge and staying ahead in the industry.