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- Tasks: Lead IT, Software Development, and InfoSec teams while driving tech improvements.
- Company: Reliance High-Tech is the UK's largest independent security solutions integrator.
- Benefits: Enjoy a hybrid role with opportunities for hands-on work and leadership growth.
- Why this job: Join a dynamic team focused on innovation and continuous improvement in tech.
- Qualifications: Proven senior IT experience with strong technical skills and problem-solving mindset required.
- Other info: Candidates will be screened to BS7858 standards for vetting.
Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.
Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
This is an ideal step-up role for a technically strong IT professional ready to move into formal leadership. As Head of IT & Digital Services, you will lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance service delivery, and shape a high-performing tech function aligned with business goals.
Your Responsibilities
- Drive improvements across internal IT systems, infrastructure, and support processes
- Contribute hands-on to technology projects, especially in automation and service optimisation
- Shape and grow the internal IT, InfoSec, and software development capabilities
- Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions
- Support the development and delivery of internal business intelligence and reporting tools
- Maintain and improve information security practices in line with business requirements
- Champion a culture of learning, collaboration, and continuous improvement
Your Competencies
- Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
- Strong technical capability with hands-on experience in systems support or solution delivery
- Experience working with internal IT systems, development projects, or business automation
- Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
- Excellent interpersonal and communication skills, with the ability to lead by example
- Clear problem-solving mindset with a practical, delivery-oriented approach
Your Profile
The ideal candidate will be hands-on, proactive, and focused on delivering results, with a strong commitment to continuous improvement without needing close direction. They should be comfortable balancing day-to-day operational tasks with broader leadership responsibilities. A positive and collaborative approach is essential, along with the ability to build strong relationships across teams.
To express an interest in this role please send your CV and a covering letter. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting standards.
Head of IT & Digital Services - Office Based Role Trafford Park MCR employer: Reliance High Tech
Contact Detail:
Reliance High Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT & Digital Services - Office Based Role Trafford Park MCR
✨Tip Number 1
Familiarise yourself with the latest trends in IT and digital services, especially in automation and cloud platforms like Azure and AWS. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the security solutions industry. Attend relevant events or webinars where you can meet people from Reliance High-Tech or similar companies. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven improvements in IT systems or led teams in previous roles. Highlighting your hands-on experience and leadership skills will be crucial in showcasing your fit for this 'doer-manager' position.
✨Tip Number 4
Research Reliance High-Tech's recent projects and initiatives. Understanding their approach to technology and customer focus will allow you to tailor your discussions and show how your vision aligns with their goals during the interview process.
We think you need these skills to ace Head of IT & Digital Services - Office Based Role Trafford Park MCR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT leadership, systems support, and automation. Use specific examples that demonstrate your hands-on capabilities and technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities outlined in the job description. Mention your experience with cloud platforms and your approach to continuous improvement.
Showcase Leadership Skills: Emphasise your leadership experience in previous roles. Provide examples of how you've driven improvements, managed teams, and collaborated with stakeholders to deliver tech-enabled solutions.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving mindset by including specific instances where you've identified inefficiencies and implemented practical solutions. This will show your delivery-oriented approach and ability to lead by example.
How to prepare for a job interview at Reliance High Tech
✨Showcase Your Technical Expertise
As a candidate for the Head of IT & Digital Services, it's crucial to demonstrate your technical skills. Be prepared to discuss specific projects where you've contributed hands-on, especially in areas like automation and systems improvement.
✨Emphasise Leadership Experience
This role requires a blend of management and technical skills. Highlight your previous leadership roles and how you've successfully led teams, particularly in IT, software development, or information security.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've identified inefficiencies in IT systems and implemented tech-enabled solutions that improved service delivery.
✨Demonstrate a Collaborative Mindset
Reliance High-Tech values a culture of learning and collaboration. Be ready to discuss how you've fostered teamwork in past roles and how you plan to build strong relationships across different teams in this position.
