At a Glance
- Tasks: Manage service requests and coordinate calls for security systems like CCTV and alarms.
- Company: Reliance High-Tech, a leader in security technology based in Bracknell.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Join a dynamic team with a focus on innovation and customer satisfaction.
- Why this job: Be the key contact for customers and make a real difference in their security experience.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 35000 - 40000 £ per year.
Reliance High-Tech in Bracknell is seeking a Service Desk Coordinator/Administrator to manage reactive faults, planned maintenance and service requests for CCTV, access control, intruder alarms and related security systems.
You will coordinate calls, prioritise tickets and ensure high levels of customer satisfaction.
You will act as a key contact for customers, schedule engineers, and support SLA reporting while maintaining up-to-date knowledge bases and contributing to process improvements.
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Service Desk Coordinator: Growth Path in Security Tech in Bracknell employer: Reliance High-Tech
Reliance High-Tech is an excellent employer that fosters a collaborative work culture, where employees are encouraged to develop their skills and grow within the organisation. With a focus on training and exposure to innovative technology and projects, the role of Procurement Coordinator offers meaningful opportunities for professional advancement while contributing to efficient procurement processes in a supportive environment.
