At a Glance
- Tasks: Be the go-to person for electronic security service issues and help resolve them.
- Company: Reliance High Tech, a leader in security solutions with a supportive team culture.
- Benefits: Remote work, personal development opportunities, and a chance to grow your skills.
- Other info: Great opportunities for personal growth in a collaborative environment.
- Why this job: Join a dynamic team and make a difference in security services while developing your career.
- Qualifications: Experience in a Service Desk role and strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
Reliance High Tech in Bracknell is seeking a 1st Line Service Desk Analyst to act as the Single Point of Contact for electronic security service issues.
The role involves logging, categorizing, and prioritizing Incidents and Service Requests while providing diagnosis and resolution.
The ideal candidate will have experience in a Service Desk environment, working knowledge of ITIL, and excellent communication skills.
The position offers opportunities for personal development within a robust team environment.
#J-18808-Ljbffr
We think you need these skills to ace Remote Security Service Desk Engineer in Bracknell
Incident Management
Service Request Management
ITIL
Communication Skills
Problem Diagnosis
Resolution Skills
Service Desk Experience
