At a Glance
- Tasks: Provide expert engineering support for security systems and deliver top-notch customer service.
- Company: Join a dynamic leader in the security and lone worker industry.
- Benefits: Competitive salary, ongoing training, and opportunities for personal development.
- Why this job: Make a real difference in security solutions while growing your technical skills.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
- Other info: Flexible working environment with a strong focus on teamwork and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward‑thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Role
To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions).
Your Responsibilities
- Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large multi‑site installations with PC‑Based Digital Recorders.
- Understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
- Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4).
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximise personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up‑to‑date technical knowledge through internal and external training provision.
- Operate according to the requirements of business‑specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).
Your Competencies
- NVQ 3 in Electronic Security or equivalent proven experience (4+ Years).
- Knowledge of Access control / CCTV / Intercom / Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Health and Safety awareness.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- Excellent communication skills – Written and Verbal.
Your Profile
- Flexible with a can‑do/will‑do attitude, able to work both independently and as part of a team essential.
- Proven record of great customer service and an ability to manage time and workload a must.
Contact Us
To express an interest in this role please send your CV and a covering letter to careers@reliancehightech.co.uk no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High‑Tech’s / Reliance Protect’s vetting standards.
Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
3 x Service Engineer – East Midlands in Bracknell employer: Reliance High-Tech
Contact Detail:
Reliance High-Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3 x Service Engineer – East Midlands in Bracknell
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to service engineering. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills during the interview! Bring examples of past projects or challenges you've tackled. This will help us see how you can contribute to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show your enthusiasm for the role.
We think you need these skills to ace 3 x Service Engineer – East Midlands in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Engineer. Highlight your experience with security systems, fault finding, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Show Off Your Technical Skills: Don’t forget to showcase your technical expertise in your application. Mention specific systems you've worked with, like CCTV or access control, and any relevant qualifications. We’re keen on your hands-on experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reliance High-Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you not only understand the systems but can also troubleshoot effectively.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will highlight your ability to manage customer expectations.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be ready to talk about your experience working in teams. Share examples of how you've contributed to team meetings or projects, and how you’ve supported your colleagues. This will show that you're a team player who values collaboration.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on your knowledge of fibre optic transmission systems, LAN/WAN networks, and digital electronics principles. Being able to confidently answer these questions will demonstrate your expertise and readiness for the role.