At a Glance
- Tasks: Provide expert engineering support for CCTV, Access Control, and security systems maintenance.
- Company: Join the UK's largest independent security solutions provider with a dynamic team.
- Benefits: Competitive salary, training opportunities, and a chance to work with cutting-edge technology.
- Other info: Great career growth potential and a collaborative team culture.
- Why this job: Make a real difference in security while developing your skills in a supportive environment.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Role
To provide professional engineering expertise and excellent internal and external customer service during the planned and reactive maintenance of a variety of CCTV, Access Control, Intruder, Intercom Systems and other security solutions.
About Us
Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Responsibilities:
- Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders.
- Provide technical expertise in fault finding and repair with a variety of Access Control, Intruder, Intercom Systems operating systems from small scale to large Multi-site installations with PC Based front ends.
- Have understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
- Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximise personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.).
Qualifications, Knowledge, Skill and Experience:
- NVQ 3 in Electronic Security or equivalent proven experience.
- Knowledge of Access control / CCTV / Intercom / Intruder systems (minimum of 4 Years).
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Health and Safety.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- CCTV – Synergy/Milestone/Genetec/FLIR/Eagle Eye/ProWatch.
- Intruder – Honeywell / Texecom.
- Intercom – Commend.
- Recognised Qualification in H&S (IOSH/CSCS).
- IPAF.
- Working at Height (Rooftop and Safety Access Certification).
- EUSR.
Personal Qualities:
- Full UK Driving Licence.
- Permit to Work.
- Ability to complete full personal security screening and be prepared to complete to DV Level if requested.
- Good written and spoken English.
- Commercially aware.
Competencies for Success:
- Team Player – Co-operation and ability to work with others.
- Good Administration and Time Management.
- Competent and Independent – Able to work on own initiative and take responsibility for actions, workload and decisions.
- Inquisitive – Have a desire to learn/research, and develop personally and professionally.
- Commercial Awareness – understand a role and associated actions have a commercial value and impact to the business and efficiencies are always considered as part of tasks undertaken.
Contact Us
To express an interest in this role please send your CV and a covering letter to . This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.
Service Engineer – South Wales, Gloucester and Surrounding Area employer: Reliance High-Tech Limited
At Reliance High-Tech / Reliance Protect, we pride ourselves on being a dynamic and forward-thinking employer in the security industry, offering our Service Engineers a collaborative work culture that values integrity and customer focus. Our commitment to employee growth is evident through ongoing training opportunities and performance development plans, ensuring that you can enhance your technical expertise while working with cutting-edge technology in a supportive environment. Located in South Wales, you'll enjoy the benefits of working for the UK's largest independent integrator of security solutions, where your contributions directly impact the safety and security of leading brands and organisations.
Contact Details:
Reliance High-Tech Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer – South Wales, Gloucester and Surrounding Area
✨Join Security Community Events
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✨Directly Apply to Reliance High-Tech Limited
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We think you need these skills to ace Service Engineer – South Wales, Gloucester and Surrounding Area
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Reliance High-Tech Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Reliance High-Tech Limited.
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Reliance High-Tech Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Reliance High-Tech Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Reliance High-Tech Limited.
