At a Glance
- Tasks: Provide expert engineering support for CCTV, Access Control, and security systems maintenance.
- Company: Join the UK's largest independent security solutions provider with a dynamic team.
- Benefits: Competitive salary, training opportunities, and a chance to work with cutting-edge technology.
- Other info: Great career growth potential in a supportive and innovative environment.
- Why this job: Make a real difference in the security industry while developing your skills.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
The predicted salary is between 30000 - 40000 € per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Role
To provide professional engineering expertise and excellent internal and external customer service during the planned and reactive maintenance of a variety of CCTV, Access Control, Intruder, Intercom Systems and other security solutions.
About Us
Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Responsibilities
- Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders.
- Provide technical expertise in fault finding and repair with a variety of Access Control, Intruder, Intercom Systems operating systems from small scale to large Multi-site installations with PC Based front ends.
- Have understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
- Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximise personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.).
Qualifications, Knowledge, Skill and Experience
- NVQ 3 in Electronic Security or equivalent proven experience.
- Knowledge of Access control / CCTV / Intercom / Intruder systems (minimum of 4 Years).
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Health and Safety.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- CCTV – Synergy/Milestone/Genetec/FLIR/Eagle Eye/ProWatch.
- Intruder – Honeywell / Texecom.
- Intercom – Commend.
- Recognised Qualification in H&S (IOSH/CSCS).
- IPAF.
- Working at Height (Rooftop and Safety Access Certification).
- EUSR.
Personal Qualities
- Full UK Driving Licence.
- Permit to Work.
- Ability to complete full personal security screening and be prepared to complete to DV Level if requested.
- Good written and spoken English.
- Commercially aware.
Competencies for Success
- Team Player – Co-operation and ability to work with others.
- Good Administration and Time Management.
- Competent and Independent – Able to work on own initiative and take responsibility for actions, workload and decisions.
- Inquisitive – Have a desire to learn/research, and develop personally and professionally.
- Commercial Awareness – understand a role and associated actions have a commercial value and impact to the business and efficiencies are always considered as part of tasks undertaken.
Contact Us
To express an interest in this role please send your CV and a covering letter to careers@reliancehightech.co.uk. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.
Service Engineer -South Wales, Gloucester and Surrounding Area employer: Reliance High-Tech Limited
At Reliance High-Tech / Reliance Protect, we pride ourselves on being a dynamic and forward-thinking employer in the security industry, offering our Service Engineers a collaborative work culture that values integrity and customer focus. Our commitment to employee growth is evident through ongoing training opportunities and performance development plans, ensuring that you can enhance your technical expertise while working with cutting-edge technology in a supportive environment. Located in South Wales, you'll enjoy the benefits of working for the UK's largest independent integrator of security solutions, where your contributions directly impact the safety and security of our discerning clients.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer -South Wales, Gloucester and Surrounding Area
✨Tip Number 1
Network like a pro! Attend industry events or local meetups in South Wales to connect with professionals in the security sector. You never know who might have a lead on your dream Service Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical expertise in CCTV, Access Control, and other systems. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Don’t just apply – engage! When you find a job listing that excites you, reach out directly to the hiring manager or team. A quick message expressing your enthusiasm can make a lasting impression.
✨Tip Number 4
Keep learning! Stay updated on the latest technologies and trends in the security industry. Mentioning recent training or certifications during interviews shows you're committed to personal development and ready to tackle challenges.
We think you need these skills to ace Service Engineer -South Wales, Gloucester and Surrounding Area
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background in security systems aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Technical Skills:Since this role requires technical expertise, don’t shy away from detailing your experience with CCTV, Access Control, and other systems. We love seeing specific examples of your problem-solving skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, Access Control, and Intruder systems. Be ready to discuss specific technologies you've worked with, like Synergy or Honeywell, and how you've tackled technical challenges in the past.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in previous positions. Think about times when you went above and beyond to meet a client's needs or resolved a tricky situation.
✨Demonstrate Team Spirit
Reliance High-Tech values collaboration, so be prepared to talk about your experience working in teams. Share instances where you contributed to team meetings or helped colleagues achieve their goals, highlighting your ability to work well with others.
✨Stay Current with Industry Trends
Keep yourself updated on the latest developments in security technology and industry standards. Mention any recent training or certifications you've completed, and express your eagerness to continue learning and growing within the field.
