At a Glance
- Tasks: Solve real-world engineering challenges with advanced security and networked technology.
- Company: Join Reliance, a leading independent security and safety technology specialist in the UK.
- Benefits: Enjoy employee healthcare, 25 days holiday, training opportunities, and a supportive team culture.
- Other info: Be part of a diverse team that values integrity, agility, and trust.
- Why this job: Make a difference by protecting people and assets with cutting-edge technology.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
The predicted salary is between 29700 - 36300 £ per year.
Work with advanced security and networked technology solving real-world engineering challenges every day.
Reliance is one of the UK’s leading independent security and safety technology specialists.
For 40 years we’ve been trusted by major organisations to protect their people, assets and reputations through the right mix of proven systems, specialist expertise and consistently high service standards.
Fully independent and vendor-agnostic, we combine the capability and footprint of a large national business with the agility, accountability and customer focus you only get from an independent team.
We work in demanding, high-stakes environments where governance matters, uptime matters, and getting it right first time matters.
We offer a full suite of services across the lifecycle – from consultancy and design, through installation and project delivery, to service, maintenance, remote support and 24/7 monitoring via our ARC.
Reliance High-Tech delivers integrated physical security and critical infrastructure solutions, while
Reliance Protect provides lone worker, body worn, and personal safety services – giving clients a joined-up approach to safety, security and risk management.
Serious about Technology, Passionate about People
Reliance’s vision is to be the trusted partner organisations rely on to protect their people, assets and reputations – by combining serious security and safety technology with service that’s genuinely built around people.
We believe technology only delivers value when it is designed well, implemented properly and supported consistently.
That is why we are serious about technology – selecting and integrating the right solutions, keeping them resilient and cyber-secure, and making them easy to operate day to day.
We are equally passionate about people – the clients and communities we protect, and the colleagues who deliver the work.
We aim to build long-term relationships based on trust, openness and doing what we say we will do, every time.
Your Role
- Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders.
To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e. g., order submission, stock control, timesheet submission, job closing, etc.)
- Your Team
Hardworking friendly field based engineers who are always willing to help and have a great work ethic.
- Line Manager
- Regional Service Manager
Responsibilities
- Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders.
- Provide technical expertise in fault finding and repair with a variety of Access Control, Intruder, Intercom Systems operating systems from small scale to large Multi-site installations with PC Based front ends.
- Have understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota.
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
Operate according to the requirements of business-specific applications and processes and the broad application environments (e. g. order submission, stock control, timesheet submission, job closing, etc.)
- Your Experience
- NVQ 3 in Electronic Security or equivalent proven experience Knowledge of Access control / CCTV / Intercom / Intruder systems. (minimum of 4 Years)
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems
- Health and Safety
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End)
Desirable – (any or all)
- CCTV – Synergy/Milestone/Genetec/FLIR/Eagle Eye/Pro Watch/
- Intruder – Honeywell / Texecom
- Intercom – Commend
- Recognised Qualification in H&S (IOSH/CSCS)
- IPAF
- Working at Height (Rooftop and Safety Access Certification)
- EUSR
- Your Qualifications
- NVQ 3 in Electronic Security or equivalent proven experience Knowledge of Access control / CCTV / Intercom / Intruder systems. (minimum of 4 Years)
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems
- Health and Safety
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End)
Desirable – (any or all)
- CCTV – Synergy/Milestone/Genetec/FLIR/Eagle Eye/Pro Watch/
- Intruder – Honeywell / Texecom
- Intercom – Commend
- Recognised Qualification in H&S (IOSH/CSCS)
- IPAF
- Working at Height (Rooftop and Safety Access Certification)
- EUSR
- Team Player – Co-operation and ability to work with others
- Good Administration and Time Management
- Competent and Independent – Able to work on own initiative and take responsibility for actions, workload and decisions.
- Inquisitive – Have a desire to learn/research, and develop personally and professionally
Commercial Awareness – understand a role and associated actions have a commercial value and impact to the business and efficiencies are always considered as part of tasks undertaken
- Full UK Driving Licence
- Permit to Work
- Ability to complete full personal security screening and be prepared to complete to DV Level if requested.
- Good written and spoken English
- Commercially aware
- Training
- Certifications
- Progression
- Exposure to tech/projects
- Company Benefits
Working at Reliance means joining an award-winning company that genuinely makes a difference.
We combine cutting-edge technology with a team culture built on integrity, agility and trust.
You’ll work alongside knowledgeable passionate people who value honesty, collaboration and respect for both customer and colleague.
Your benefits include
- Employee healthcare
- Company sick pay
- Access to 24- online GP
- 25 days holiday plus BH + 1 charity day per year
- Employee Recognition program
- Training & Accreditation opportunities
- Access to Boostworks
- Long Service Awards
- Our Commitments
Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer.
All qualified applicants will receive fair consideration for employment.
Reliance recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
To express an interest in this role please send your CV and a covering letter to
Careers@Reliancehightech. co. uk.
- Contact Us
- #J-18808-Ljbffr
Service Engineer – Site Based (London) employer: Reliance High-Tech Limited
At Reliance High-Tech, we pride ourselves on being an award-winning employer that fosters a collaborative and supportive work culture. As a Procurement Administrator, you'll benefit from comprehensive employee healthcare, generous holiday allowances, and opportunities for professional development, all while working with a dedicated team that values integrity and innovation. Our commitment to diversity and equal opportunity ensures that every employee can thrive and make a meaningful impact in their role.
Contact Details:
Reliance High-Tech Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer – Site Based (London)
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Service Engineer – Site Based (London). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Reliance High-Tech Limited. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Reliance High-Tech Limited
Don’t forget to apply for the Service Engineer – Site Based (London) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Reliance High-Tech Limited.
We think you need these skills to ace Service Engineer – Site Based (London)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Reliance High-Tech Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Reliance High-Tech Limited.
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Reliance High-Tech Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Reliance High-Tech Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Reliance High-Tech Limited.
