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- Tasks: Provide engineering support for security solutions and resolve technical issues remotely.
- Company: Join a dynamic team in the innovative security and lone worker industry.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in security technology while growing your skills.
- Qualifications: Experience in electronic security systems and excellent communication skills required.
- Other info: Flexible working environment with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Overview
Role: To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems).
Responsibilities
- Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching.
- Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).
Qualifications
- NVQ 3 in Electronic Security or equivalent proven experience (4+ Years).
- Knowledge of Access control / CCTV / Intercom / Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Good knowledge of Access control / CCTV / Intercom / Intruder systems.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- Excellent communication skills – Written and Verbal.
- You must be able to gain the clients own DV level clearance.
Your Profile
Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.
Contact Us
To express an interest in this role please send your CV and a covering letter to Careers@Reliancehightech.co.uk no later than 31st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.
Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
PPM Engineer – Reading/Didcot employer: Reliance High-Tech Limited
Contact Detail:
Reliance High-Tech Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Engineer – Reading/Didcot
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about CCTV, intruder systems, and network fundamentals. We want to see that you’re not just a paper tiger!
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've tackled technical issues in the past. We love hearing about real-life experiences that demonstrate your expertise!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows that you’re genuinely interested in the role. Apply through our website for the best chance!
We think you need these skills to ace PPM Engineer – Reading/Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Engineer role. Highlight your experience with security systems like CCTV and intruder alarms, and don’t forget to mention any relevant qualifications or certifications. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language, proper grammar, and a professional tone. We want to see that you can communicate effectively, even in writing!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you not only understand the systems but can also provide valuable insights.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent internal and external customer service, prepare examples of how you've successfully handled customer queries or issues in the past. Highlight your communication skills and your ability to work well under pressure.
✨Demonstrate Team Spirit
This position requires collaboration with field engineers and participation in team meetings. Think of instances where you've contributed to a team project or helped a colleague solve a problem. This will illustrate your ability to work effectively within a team.
✨Be Ready for Technical Questions
Expect questions about fault finding, repairs, and your understanding of network fundamentals like TCP/IP. Prepare to explain your thought process when troubleshooting issues. This will help the interviewers see your analytical skills in action.
