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- Tasks: Provide remote engineering support and technical expertise for security systems.
- Company: Join a dynamic and forward-thinking company in the security industry.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team environment.
- Why this job: Make a real impact in the security sector while growing your career.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
- Other info: Flexible working environment with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Overview
Role: To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems).
Responsibilities
- Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching.
- Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
- Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc.
- Understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).
Qualifications
- NVQ 3 in Electronic Security or equivalent proven experience (4+ Years).
- Knowledge of Access control / CCTV / Intercom / Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Good knowledge of Access control / CCTV / Intercom / Intruder systems.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- Excellent communication skills – Written and Verbal.
- You must be able to gain the clients own DV level clearance.
Your Profile
Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.
Contact Us
To express an interest in this role please send your CV and a covering letter to Careers@Reliancehightech.co.uk no later than 31st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.
Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
PPM Engineer – Reading/Didcot employer: Reliance High-Tech Limited
Contact Detail:
Reliance High-Tech Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Engineer – Reading/Didcot
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their security solutions inside out will show you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice common interview questions related to PPM engineering and customer service. We all know that confidence is key, so rehearse your answers to make a great impression!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace PPM Engineer – Reading/Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Engineer role. Highlight your experience with security systems like CCTV and intruder alarms, and don’t forget to mention any relevant qualifications or certifications. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Technical Skills: Since this role requires technical expertise, make sure to showcase your knowledge of PC/Network based systems and any experience with firmware upgrades or fault finding. We’re keen to see how you can contribute to our engineering support!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our dynamic team. We can’t wait to hear from you!
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technologies you've worked with, like Lenel or IDS, and how you've tackled technical issues in the past.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent internal and external customer service, prepare examples of how you've successfully resolved customer issues or improved client satisfaction in previous roles.
✨Demonstrate Team Spirit
This company values teamwork, so be prepared to share experiences where you've collaborated effectively with others. Highlight any contributions you've made in team meetings or projects that showcase your ability to work well with colleagues.
✨Stay Updated on Industry Trends
Keep yourself informed about the latest developments in security technology and engineering practices. Mention any recent training or certifications you've completed, as this shows your commitment to personal development and staying current in the field.
